Commercial Parts Pro Store 1244

Advance Auto Parts; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retail company in Pennsylvania is seeking a Commercial Parts Pro to drive profitable growth and manage customer relations. The ideal candidate will have extensive automotive knowledge, sales experience, and possess strong communication skills. This position requires maintaining customer relationships, achieving sales goals, and providing team support. The role is full-time and involves a mix of indoor and outdoor work environments.

Qualifications

• Minimum of 3 years of automotive parts experience preferred.
• Proven sales ability and fulfillment of customer transactions.
• ASE Certification preferred.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals.

Skills

Automotive system knowledge

Sales experience

Organizational skills

Communication skills

Customer relationship management

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

4 days ago Be among the first 25 applicants

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge and can source from special order, FDO, second source, etc., and direct drivers to ensure timely and accurate delivery. Full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized

Effective communication, listening, and problem-solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, and diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English; Spanish a plus. Communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers).
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but Not Required.

Physical Demands

The employee will predominantly be walking or standing, talk, hear, use hands to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. Must be able to lift and move up to 50 pounds regularly and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

Works inside; sometimes outside exposed to weather conditions while performing tasks such as installing batteries and wiper blades. Occasionally exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, electrical shock, explosives, vibration. Noise level moderate.

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability, or any other federal, state or local protected class.