Job Description
Professional level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and expansion. Partners with the GM to manage and develop Team Members. Requires expert knowledge of automotive systems and parts, ability to source from various channels (special order, FDO, second-source), and to direct drivers ensuring timely and accurate delivery. Full-time position.
Primary Responsibilities
- Maintain commercial customer relationships
- Deliver GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day‑to‑day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
Secondary Responsibilities
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE‑ready equivalent
- Advanced solution, project, and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source
- Advanced selling skills for commercial customers
- Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
- Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust)
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately (add, subtract, multiply, divide in all units of measure)
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience
- Minimum of 3 years of prior automotive parts experience (preferred)
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE Certification Preferred, but not required
Physical Demands
Primarily walking or standing; able to talk, hear, use hands and fingers to handle; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Vision: close, distance, color, depth perception, ability to adjust focus.
Work Environment
Mostly indoors; occasionally outdoors with exposure to various weather conditions. May involve installing batteries and wiper blades, exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Motor Vehicle Manufacturing and Retail
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.