Commercial Overhead Door Installer & Service Mechanic

Vortex Industrial Doors; Roanoke (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Eight company-paid holidays

PTO

Uniforms

Boot allowance

Job summary

Vortex Industrial Doors is hiring Door Installers to join our field service team. You’ll load the truck, install commercial entry systems, troubleshoot issues, and document work at each site to ensure operations are safe and reliable.

The role emphasizes customer communication, accuracy in measurements, and adherence to safety standards. We offer industry-leading training, health coverage, a 401(k) match, holidays, PTO, uniforms, and a boot allowance, with standard hours 7:00 AM–5:30 PM,

Qualifications

• High school diploma or equivalent.
• Experience in commercial door service is a plus.
• Ability to read measurements and use tools.
• Valid driver's license.

Responsibilities

• Install and service a range of commercial doors, diagnose issues, replace hardware, and ensure proper operation.
• Review work orders, document service reports, and provide cost‑effective solutions.
• Maintain safety and building code compliance.

Skills

Mechanical troubleshooting

Door installation

Reading tape measure

Customer communication

Safety awareness

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Measuring tools

Job description

Build and Service the Doors that Power BusinessVortex Doors is recognized nationwide for top-tier, customer-first service in commercial and industrial door repair. We’re hiring Door Installers to strengthen our field team. Whether you’ve worked with doors before or you’re starting out with no prior experience, we’d like to hear from you.A day in this roleYour morning starts by reviewing work orders, loading the truck, and heading to customer sites. You’ll install new commercial entry systems, troubleshoot issues like broken springs or misaligned tracks, fine‑tune closers, replace hardware, and ensure every opening operates safely and smoothly. You’ll speak with customers to explain findings, offer cost‑effective solutions, and document your work before moving to the next call.What you’ll handle regularlyInstall and service a range of commercial doors (overhead, rolling steel, storefront/glazing, hollow metal) using the proper tools and methods.Diagnose and complete routine repairs: springs, hinges, locks, operators, tracks, electrical components, and dock equipment.Set up and adjust hardware and controls: locks, handles, closers, and access control devices.Verify compliance with safety and building codes on every install and repair.Deliver clear, courteous customer service—answer questions, outline options, and recommend solutions.Maintain accurate job notes, measurements, parts used, and service reports.Troubleshoot efficiently and communicate repair estimates and best‑value approaches.Perform quality checks to ensure work meets Vortex standards.Why VortexIndustry-best training.Hands-on learning in commercial/retail door openings, hardware, and storefront glazing.Training for manual operated doors and dock equipment for industrial openings.Hollow metal door, frame, and hardware training.Strong safety culture and a positive, team-oriented environment.Recognition programs and rewards for great work.Comprehensive health coverage, 401(k) match, eight company‑paid holidays, and PTO.Company-provided uniforms plus an annual boot allowance.ScheduleFull-time within our business hours of 7:00 AM–5:30 PM, Monday–Friday, with potential overtime and on‑call assignments.What you’ll bringHigh school diploma or equivalent.Ability to confidently use hand and power tools.Strong problem-solving and troubleshooting ability.Comfort with measurements—read a tape measure accurately and perform fraction math for precise installs.Clear communication and a customer-focused mindset.Attention to detail and pride in quality workmanship.Knowledge of safety standards and consistent adherence to safe work practices.Valid driver’s license with a clean driving record.Physically able to lift up to 50 lbs, bend and lift frequently, work on knees for extended periods, climb ladders up to 20’, and operate power tools proficiently.Additional ongoing training provided.2+ years’ experience in the commercial door service industry and familiarity with door types/brands/hardware are a plus (not required).Core proficienciesMechanical Troubleshooting SkillsDoor Installation