Commercial Operations Manager

Essity North America Inc.; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Wellness program

Flexible Spending Account (FSA)

401(k) with employer match

Life/AD&D/Disability insurance

Employee Assistance Program

Paid time off

Scholarship program

Employee discounts

Job summary

Essity North America Inc. is seeking a Commercial Operations Manager to drive commercial excellence across new item development, launches, and retail activation. The role will translate strategy into execution, aligning pricing, item setup, and displays with cross-functional partners.

This hybrid Philadelphia role requires hands-on leadership in GTM, forecasting, and SKU lifecycle management to ensure retail readiness and success of campaigns.

Qualifications

• Minimum 5+ years in Commercial Operations, Sales Ops, or related roles in CPG.
• Strong expertise in product commercialization, forecasting, data analysis, GTM, and process improvement.
• Proven ability to launch products, manage SKUs, and ensure retail readiness.

Responsibilities

• Develop and execute GTM models for new items and launches.
• Deliver forecasts and localization of regional GTM strategies.
• Manage end-to-end product commercialization across categories.
• Lead display programs and in-store activation to drive sales.
• Oversee SKU lifecycle, including setup and transitions.
• Collaborate with Marketing to translate insights into development.
• Lead cross-functional project workstreams.

Skills

Commercial Operations

Sales forecasting

GTM strategy

Data analysis

Excel skills

Tools

ERP systems

CRM systems

Demand planning software

Job description

Commercial Operations Manager

Who We Are

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

About The Role

Essity is seeking an experienced Commercial Operations Manager. The Commercial Operations Manager will drive commercial excellence by leading new item development, enabling sales execution, and building tools and processes that support successful product launches and retail adoption. This role acts as the operational backbone of the sales organization, translating strategy into execution across pricing, item setup, launches, and displays, while partnering cross-functionally to ensure alignment and forecast accuracy.

This is a hybrid role based in Philadelphia (3 days/week in office).

We’re looking for individuals who challenge the status quo, embrace innovation, and thrive in a fast-paced environment. At Essity, we are committed to continuous improvement — of our products, our business, and ourselves.

What You Will Do

• Develop and execute Go-To-Market (GTM) models, including channel strategy, sales enablement tools, and launch frameworks for new items

• Support strategic planning by delivering new item forecasts, tracking, and localization of regional GTM strategies

• Manage end-to-end product commercialization across Incontinence and Fem Care categories, ensuring seamless retail adoption

• Lead display programs and in-store activation initiatives to drive sales growth and market share

• Oversee SKU lifecycle management, including item setup, transitions, and ongoing portfolio optimization

• Partner with Marketing to translate commercial insights into product development and innovation planning

• Lead commercial workstreams for global and local cross-functional projects

Who You Are

• Minimum 5+ years of experience in Commercial Operations, Sales Operations, or related roles within the CPG industry.

• Strong expertise in product commercialization, forecasting, data analysis, GTM strategy, and process improvement.

• Proven ability to execute product launches, manage SKU lifecycles, and ensure retail readiness.

• Experience leading sales forecasting (monthly/quarterly) and aligning with Sales, Finance, and Supply Chain.

• Proficiency in syndicated data analysis (e.g., Nielsen, IRI/Circana) to identify trends and growth opportunities.

• Advanced Excel skills; experience with ERP, CRM, and demand planning systems preferred.

• Preferred background in trade marketing, sales strategy, or account management.

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits

Competitive annual salary range + annual incentive bonus + benefits

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

Along with competitive pay you will be eligible for the following benefits:

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

• Wellness program provided through Rally

• Healthcare and Dependent Care Flexible Spending Accounts (FSA)

• 401(k) with employer match and annual employer base contribution

• Company paid Basic Life, AD&D, short-term and long-term disability insurance

• Employee Assistance Program

• PTO offering with Paid Holidays

• Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance

• Employee discounts program

• Scholarship program for children of Essity employees.

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.