Commercial Operations Lead Rheumatology

UCB Inc.; Atlanta (GA); Hybrid; USD 148,000 - 195,000; Full time

Job summary

UCB Inc. in Smyrna, GA is seeking a Commercial Operations Lead to execute Rheumatology strategy in the U.S., enabling field readiness and cross-functional collaboration across Sales, Marketing, Operations, L&D, and Analytics.

The role focuses on launch planning, targeting, incentive compensation, and training to ensure the field performs at its best while maintaining compliance with UCB policies. This hybrid position requires 40% in-office presence.

Qualifications

• 8+ years in pharma with experience leading cross-functional teams.
• Bachelor's degree required.
• Strong collaboration and leadership skills in matrix environments.

Responsibilities

• Optimize field readiness and execution across initiatives.
• Develop KPIs and data visualizations to drive performance.
• Coordinate cross-functional planning for Patient Impact meetings.
• Design and implement field communication strategies.
• Align business priorities across Sales, Marketing, Analytics, and Operations.
• Oversee budgets for initiatives with fiscal accountability.

Skills

Cross-functional leadership

Pharma experience

Team collaboration

Education

Bachelor's degree

Job description

JOB DESCRIPTION

Make your mark for patients

We are looking for a Commercial Operations Lead who is highly collaborative to join our US Immunology Patient Value Unit (Rheumatology), based in our office in Smyrna, GA. This is a hybrid role (at least 40% of the time in office),

About the Role:

As the Commercial Operations Lead, you'll be at the heart of executing UCB's Rheumatology strategy in the U.S. This high-impact role connects strategy with action-driving field readiness, aligning teams, and enabling seamless execution of key initiatives. You'll collaborate across Sales, Marketing, Operations, L&D, and Business Analytics to bring our go-to-market plans to life. From launch planning and sales team alignment to training, targeting, and incentive compensation-you'll help ensure everything is in place for the field to perform at its best, all while maintaining full compliance with UCB policies and regulations.

Who you'll work with:

In this highly collaborative role, you'll work across a dynamic network of internal partners to deliver results. You'll be a key connector between Sales, Marketing, and the Insights to Impact team-which includes Business Analytics, Commercial Data and Reporting, and Ecosystem Operations. You'll also engage closely with stakeholders in Legal, Compliance, Market Access, Operations, and Learning & Development. This is a highly collaborative role where your ability to connect teams and streamline efforts will directly support the success of the Rheumatology portfolio.

What you will do:

• Optimize field execution via IC plans, targeting, alignment, and sales tools (e.g., NBA, Veeva, View360).


• Develop KPIs and data visualizations to monitor and drive commercial performance.


• Manage cross-functional planning and execution of Patient Impact meetings and related initiatives.


• Develop and execute a field communication strategy to enhance engagement, execution, and performance.


• Collaborate cross-functionally to ensure strategic alignment and effective execution of business priorities.


• Manage budgets for respective initiatives to ensure fiscal accountability.

Minimum requirements:

• 8+ years in pharma with experience leading and influencing high-performing cross-functional teams.


• Bachelor's degree

Preferred requirements:

• Experience across sales, marketing, analytics, or operations in dynamic commercial environments.


• Proven success in agile, matrixed environments with strong collaboration and leadership skills.


• Skilled in commercial planning, data analysis, targeting, and business execution tools.


• Strong executive presence with bold, proactive, and hands-on leadership style.


• Excellent written and verbal communication skills with high ethical and professional standards.

*This position's reasonably anticipated base salary range is $148,000 - $195,000 annually. The actual salary offered will take into account internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills and experience, among other

About us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?

At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.