Commercial Operation Support Specialist

Sphere Renewables, LLC; Commerce City (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Sphere Renewables, LLC is seeking a Commercial Operations Support Specialist to ensure smooth day-to-day order execution, data maintenance, and cross-functional coordination between sales, logistics, and customers. This role supports the Commercial Manager and helps drive process improvements.

You will manage POs, coordinate with supply chain, maintain ERP/CRM data, prepare invoices and shipping docs, and ensure compliance with policies and safety requirements.

Qualifications

• 24 years of experience in commercial operations, supply chain, customer service, or related field
• Knowledge and understanding of SAP systems and Excel
• Strong written and verbal communication skills

Responsibilities

• Enter and review all customer purchase orders for accuracy, ensuring correct part numbers, quantities, pricing, terms, and shipping instructions.
• Validate order details, pricing, product availability, and delivery timelines.
• Ensure orders comply with internal policies, minimum order requirements, and approval workflows.
• Maintain uptodate Sales/Purchase open order status reports, delivery schedules, and technical documentation.
• Coordinate with supply chain and warehouse teams to ensure ontime shipment.
• Proactively identify atrisk orders by monitoring order progress daily.
• Request BOMs, Drawings, Technical Specs in support of quoting new products.
• File management within DropBox upon receipt of these documents.
• Ensure customer documentation is thorough and complete to assist in
• Systematically load and update part information into SAP Item Master Data and BOMs.
• Ensure the accurate receipt and entry of customer purchase orders and contracts into the ERP system, ensuring timely processing and fulfilment.
• Manage customer purchase order dispatch through the ERP system, collection and maintenance of shipping documentation, and timely invoicing.

Skills

Order management

Customer communication

Data management

Logistics coordination

Process improvement

OSHA/ISO compliance

Tools

SAP

Excel

Job description

Job title: Commercial Operation Support Specialist

Responsible To: Commercial Manager

Location:

6333 E. 56th Avenue, Commerce City, CO 80022 / 13516 CR 8 Ft Lupton CO 80621

Overall goal:

The Commercial Operations Support Specialist plays a key role in ensuring smooth day-to-day execution of commercial activities. This position supports the sales and operations teams by managing order workflows, supports logistics, maintaining accurate data, preparing documentation, and serving as a communication bridge between internal teams, suppliers, and customers.

Role Objectives:

• Order management and fulfilment
• Customer and Internal Communication
• Documentation & Data Management
• Operations and Logistics Support
• Process Improvements
• To execute the company policy
• To ensure full compliance with legal OSHA and ISO requirements

Duties and responsibilities

Order Management & Project Support

• Enter and review all customer purchase orders for accuracy, ensuring correct part numbers, quantities, pricing, terms, and shipping instructions.
• Validate order details, pricing, product availability, and delivery timelines.
• Ensure orders comply with internal policies, minimum order requirements, and approval workflows
• Maintain uptodate Sales/Purchase open order status reports, delivery schedules, and technical documentation.
• Coordinate with supply chain and warehouse teams to ensure ontime shipment
• Proactively identify atrisk orders by monitoring order progress daily
• Request BOMs, Drawings, Technical Specs in support of quoting new products
• File management within DropBox upon receipt of these documents
• Ensure customer documentation is thorough and complete to assist in

System Support

• Ensure customer orders are in alignment with established pricing models.
• Validate margins, terms, and special conditions
• Assist in accurately loading and updating part information into Item Master Data in SAP
• Assist in accurately loading new project BOMs into SAP.
• Ensure the accurate receipt and entry of customer purchase orders and contracts into the ERP system, ensuring timely processing and fulfilment.
• Manage customer purchase order dispatch through the ERP system, collection and maintenance of shipping documentation, and timely invoicing.

Internal Communication

• Communicate changes, delays, and resolutions effectively to sales reps, customers, and internal teams.
• Communicate effectively with production, logistics, sales, and finance to resolve issues and ensure alignment.
• Support new product introductions by coordinating internal communication and system setup

Document & Data Management

• Prepare commercial documentation including invoices, packing lists, compliance certificates, and proposals.
• Ensure data accuracy within ERP/CRM systems, including pricing, BOMs, and material availability.
• Generate reports for sales, operations, and management (e.g., order status, backlog, inventory levels)

Operations & Logistics Coordination

• Facilitate incoming shipments from all vendors domestic and international to Sphere North/South
• Coordinate with internal receiving team to ensure timely receipt and processing.
• Maintain accurate records of shipments and deliveries
• Ensure all logistics documentation is completed accurately and stored securely.
• Assist with freight quotes, duty/tariff inquiries, and export/import documentation as required.

Process Improvement

• Identify gaps in commercial workflow and propose solutions.
• Support implementation of standardized processes, SOP updates, and system improvements.
• Assist in new product or customer launch activities from a commercial operations perspective

Environmental, Health & Safety

• Wear required Personal Protective Equipment [PPE]
• Participate in company sponsored safety training
• Follow safe work practices
• Report unsafe/hazardous conditions
• Comply with the company’s Health, Safety, Environmental, and Quality [HSEQ] Policy, E002

General

• Selfdevelopment
• Any other duties for which you are deemed capable of by senior management

Requirements

• 24 years of experience in commercial operations, supply chain, customer service, or related field
• Knowledge and understanding of SAP systems and Excel
• Strong written and verbal communication skills