Commercial Loan Servicing Specialist

Regions Bank; Birmingham (AL); Presencial; USD 40.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Descripción de la vacante

Regions Bank is seeking a Loan Servicing Specialist in Hoover, Alabama. The role involves handling loan servicing tasks, documentation review, data entry, and process improvements while maintaining regulatory and security standards.

The position requires a high school diploma or GED and two years in banking or related work, with overtime eligibility and location-based pay considerations. Regions offers a comprehensive benefits package and clear growth opportunities.

Formación

• High School Diploma or GED is required.
• Two years of banking or related work experience.
• Applicants must pass any position-specific assessment.
• Knowledgeable of loan operations activities.

Responsabilidades

• Receive and review incoming work and route to resources.
• Review loan documentation for accuracy.
• Validate loan documents, reports, and systems.
• Enter loans into appropriate systems.
• Resolve customer or associate inquiries as needed.
• Ensure compliance with risk management and cybersecurity practices.

Conocimientos

Interpretation of rules and compliance

Data entry

Excel and Word

Time management

Written and verbal communication

Educación

High School Diploma or GED

Descripción del empleo

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Primary Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed
• Reviews loan documentation for accuracy
• Completes validation of loan documentation, reports, and/or systems
• Documents missing, incorrect, or incomplete documents and/or data
• Performs data entry and/or enters loans into the appropriate systems
• Resolves customer or associate inquiries as necessary and communicates when applicable
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports
• Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
• Works under limited supervision following established guidelines and procedures
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Two (2) years of banking or related work experience
• Applicants will be expected to pass any assessment associated with the position

Preferences

• Knowledgeable of loan operations activities

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Data entry and typing skills
• Proficient in Microsoft Excel and Word
• Strong time management
• Strong written and verbal communication skills

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

• Minimum: $40,000.00 USD
• Median: $48,310.00 USD
• Incentive Pay Plans: This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that “one size does not fit all” for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Complex North Building

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans