Commercial Loan Processor I

First Farmers Bank; Columbia (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Farmers Bank in Columbia, TN, is seeking a team member to assist Commercial Relationship Managers with customer loan requests, providing clerical and administrative support to process and close loans.

The role involves processing approved loans, coordinating closings with appraisers and attorneys, and preparing documents for security interests while maintaining accurate loan files and compliance with bank procedures.

Qualifications

• High school diploma or GED required.
• 1–3 years of related experience.
• Strong written and verbal communication skills.
• Ten key calculator, typewriter and keyboard skills.

Responsibilities

• Process approved loans and set up date and time to close the loan and disburse funds.
• Communicate with appraisers and attorneys to obtain services or documents needed for loan closing.
• Prepare and submit documents for perfecting security interests.
• Prepare loan files, ensuring that all required documents are obtained and filled out correctly.
• Identify and take action to improve operating methods and procedures.
• Perform other job related duties as assigned.

Skills

Communication skills

Ten key calculator

Typing/keyboarding

Discretion & diplomacy

Education

High School Diploma or GED

Job description

Date: August 4, 2026

Job Location:

First Farmers and Merchants Bank, 816 S. Garden St. Columbia, TN 38401

Education Level:

High School Diploma

Job Type:

Full Time

VEVRAA Federal Contractor

Request Priority Referral of Protected Veterans

EOE Females/Minorities/Protected Veterans/Disabled

Robert C. Matthews, email: [e-mail]

Role:

To assist Commercial Relationship Managers with customer loan requests, providing clerical and administrative support needed to process and close customer loans.

Essential Functions & Responsibilities:

• E70% Processes approved loans and sets up date and time to close the loan and make disbursements.
• E10% Communicates with service providers such as appraisers and attorneys to obtain services or documents needed for loan closing.
• E5% Prepares and submits documents for perfecting security interests.
• E5% Prepares loan files, ensuring that all required documents are obtained and filled out correctly and completely.
• E5% Identifies and takes action to improve operating methods and procedures.
• N5% Performs other job related duties as assigned.

Performance Measurements:

1. To comply with the letter and with the spirit of the bank's Code of Business Conduct and Ethics.
2. To maintain the confidentiality of customer and any other sensitive information.
3. To be punctual and have regular attendance.
4. To produce loan documents, reports, and new accounts in a timely fashion, with zero unresolved errors.
5. To close, organize, and complete customer loan files.
6. To acquire and maintain a working knowledge of regulations and bank procedures; to comply with the provisions of the Bank Secrecy Act and other laws and regulations.
7. To maintain a professional work environment and businesslike appearance.
8. To complete required training and undertake additional training as needed to increase job knowledge and maximize productivity.
9. To develop and maintain a positive and productive working relationship with department/branch staff.

Knowledge and Skills:

• Experience: One year to three years of similar or related experience.
• Education: A high school education or GED.
• Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Other Skills: Must have good communication skills. Ten key calculator, typewriter and keyboard skills.

Physical Requirements:

The person in this position needs to frequently move about inside the office to interact with associates and access office machinery and file cabinets. The person in the position constantly operates a computer and other office productivity machinery, such as a calculator, photocopier, and printer.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as calculators, computers, phones, photocopier, filing cabinets and fax machines.