Commercial Loan Fulfillment Team Manager

Regions Bank; Hoover (AL); On-site; USD 96,000 - 120,000; Full time

Job summary

Regions in Hoover, Alabama seeks a Commercial Loan Fulfillment Team Manager to lead a loan fulfillment group, guiding staff on credit policies, due diligence, and regulatory standards. You will drive performance, provide coaching, and coordinate with partners to ensure timely, accurate loan completions.

The role requires senior-level experience in loan fulfillment and strong leadership, with responsibilities including staff development and policy adherence in a fast-paced banking environment.

Qualifications

• Bachelor’s degree in a related field and five years of loan fulfillment or related experience.
• Or a high school diploma and nine years of loan fulfillment or related experience.
• Knowledge of commercial credit, regulatory requirements, and loan documentation policies.

Responsibilities

• Oversee credit and loan documentation policies, closing due diligence, and regulatory compliance.
• Resolve escalated or complex issues and ensure staff adherence to policy.
• Coach staff and conduct regular team meetings for development.
• Manage day-to-day production and scheduling of the team.
• Engage business partners on performance and transactional concerns.

Skills

Problem solving

Time management

Communication

Leadership

Excel

Word

Attention to detail

Interpersonal skills

Banking systems

Urgency

Education

Bachelor’s degree in related field

High School Diploma or GED with extensive experience

Tools

Microsoft Excel

Microsoft Word

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Commercial Loan Fulfillment Team Manager leads a team of loan fulfillment specialists while providing oversight and guidance as it relates to closing commercial loan fulfillment requirements.

Primary Responsibilities

• Provides oversight and expertise for items related to credit and loan documentation policies, closing due diligence, regulatory (including BSA/AML, Beneficial Ownership, OFAC, Flood Regulations), loan documentation and systems used within the department

• Resolves escalated or complex issues as necessary

• Ensures staff is properly trained and adheres to policy and procedures

• Serves as a primary contact for business partners regarding questions, issues or concerns with team performance or transactional issues

• Contributes to process improvement and risk management strategies

• Manages the day-to-day production and scheduling of their respective team

• Provides coaching and support to staff, including facilitating regular team meetings and coaching sessions for associate development

• Performs general management duties, exercising usual authority concerning staffing, performance reviews, promotions, and terminations

• Manages team performance metrics but not limited to production, capacity, quality assurance, document exceptions, etc.

• May routinely participate in pipeline calls

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor’s degree in a related field and five (5) years of loan fulfillment, loan processing or related work experience

• Or High School Diploma or GED and nine (9) years of loan fulfillment, loan processing or related experience

• Knowledge of commercial credit, regulatory (including BSA/AML, Beneficial Ownership, OFAC, Flood Regulations) and loan documentation policies

Preferences

• Banking and leadership experience

• Experience managing or supervising a team

Skills and Competencies

• Ability to solve complex customer problems

• Excellent time management skills

• Excellent verbal and written communication skills

• Leads by example

• Proficient in Microsoft Excel and Word

• Self-motivated

• Strong attention to detail

• Strong interpersonal skills

• Strong understanding of applications, bank operating systems, and programs utilized in the loan fulfillment process

• Strong work ethic and responds with a sense of urgency

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$96,361.10 USD

Median:

$119,510.00 USD

Incentive Pay Plans:

This job may participate in an annual discretionary bonus plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Complex North Building

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.