Commercial Lines Associate Account Rep - July 2027 Career Development Program

USI Insurance Services; Charlotte (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Paid holidays

Wellness programs

Job summary

USI Insurance Services in Charlotte, NC offers an 18-month career development program in commercial insurance. You will gain hands-on experience supporting account teams, preparing applications and client deliverables, and learning how coverage is structured.

The program includes over 1,300 hours of structured training with increasing responsibility, exposure to carriers, loss runs, policy updates, renewals, and client service activities.

Qualifications

• Bachelor's degree completed within the past two years.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Support account managers in servicing client accounts across industries.
• Prepare applications, summaries of insurance, schedules, and client deliverables.
• Gather information from carriers (loss runs, policy updates).
• Assist with processing policy changes, endorsements, audits, cancellations, reinstatements.
• Coordinate client requests and ensure documentation is accurate and up to date.
• Support renewal preparation and ongoing account service activities.
• Participate in team discussions to learn client strategies and solutions.

Skills

Communication

Time management

Detail oriented

Teamwork

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About the Role:

This 18-month career development program provides hands‑on experience supporting account teams and assisting with the day‑to‑day management of commercial insurance programs. You’ll learn how insurance coverage is structured, how risk is evaluated, and how account teams partner with clients and insurance carriers to develop effective insurance solutions. As part of the program, you’ll build a strong foundation in commercial insurance through structured training and real‑world experience. You’ll learn the USI approach, built on insights from thousands of client experiences, while developing an understanding of core coverage concepts and the role of a broker in today’s market. You’ll also build skills in client communication, negotiation support, and account management while gaining insight into how accounts are managed from initial placement through ongoing service. Throughout the program, you’ll work alongside experienced professionals, explore different areas of the business, and take on increasing responsibility as your knowledge and skills grow.

Program Overview

The Commercial Insurance Career Track Program provides more than 1,300 hours of structured training and practical hands‑on work experience. The program is structured as follows:

• Months 1–3: 100% training


• Months 4–6: 50% training / 50% hands‑on experience


• Months 7–18: 20% training / 80% hands‑on experience

Training & Development

• Seven-week coverage curriculum focused on foundational insurance concepts.


• Advanced coverage topics and deep‑dive sessions.


• Training led by experienced industry professionals and subject matter experts.


• Exposure to industry best practices and real‑world applications.


• Job shadowing opportunities with experienced team members.


• Participation in designation‑related projects and assignments.


• Involvement in risk management projects and applied learning exercises.

What You'll Be Doing

• Support account managers in servicing client accounts across a variety of industries.


• Assist in preparing applications, summaries of insurance, schedules, and other client deliverables.


• Work with insurance carriers to gather information such as loss runs and policy updates.


• Assist with processing policy changes, endorsements, audits, cancellations, and reinstatements.


• Help coordinate client requests and ensure documentation is accurate and up to date.


• Support renewal preparation and ongoing account service activities.


• Participate in team discussions and meetings to learn how client strategies and insurance solutions are developed.


• Apply knowledge learned through training to real client work and projects.

You’ll Be a Great Fit If You

• Earned a bachelor’s degree within the past two years.


• Enjoy learning new things and taking on new challenges.


• Are organized and can manage your time effectively.


• Pay attention to detail and follow through on deadlines.


• Communicate clearly and work well with others.


• Are comfortable working independently and as part of a team.


• Take initiative and are accountable for your work.


• Are comfortable using Microsoft Office, including Excel, Word, and PowerPoint.

USI is committed to providing a full‑suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long‑term disability, life insurance and other unique employer‑sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary: $60,000y/year

Eligible for up to 5% bonus at completion of 18 month program