Commercial Lines Account Manager

ReSource Pro; Tacoma (WA); À distance; USD 54 000 - 91 000; Plein temps

Avantages offerts par ce poste

Health insurance from Day 1

Dental and Vision coverage from Day 1

Internet stipend for remote employees

401k with employer match

HSA/FSA available

Disability coverage (long-term and短)

Résumé du poste

ReSource Pro is seeking a Commercial Lines Insurance Account Manager to serve as the main technical expert on client books. You will renew policies, bind new leads, and round out accounts to help increase revenue while building strong customer relationships.

Collaborate with onshore/offshore SDU teams, train junior colleagues, and advise clients using your P&C expertise in a high-growth environment.

Qualifications

• 5+ years Property and Casualty insurance experience in a retail agency or service center.
• Active Resident Property and Casualty license required.
• Microsoft Excel proficiency.
• Experience working in an Agency Management System.
• Industry designations such as CPCU, CIC, CISR, ARM preferred.
• Ability to adapt and succeed within a team-oriented environment.
• Excellent problem-solving and customer service skills.

Responsabilités

• Manage small books of business for commercial lines insurance clients.
• Drive customer retention and market additional lines of coverage to grow business and properly insure risks.
• Evaluate carrier relationships, commercial insurance products, and market placement.
• Provide quality and timely service to customers and clients.
• Research, provide recommendations and implement ReSource Pro solutions for clients.
• Work in a variety of Agency Management Systems to complete tasks.
• Lead day-to-day customer interactions.
• Use your subject matter expertise to consult with customers and advise colleagues.
• Gather information about client needs and insurance solutions.
• Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals.

Connaissances

Property & casualty insurance

P&C license

Excel proficiency

Agency Management System experience

Industry designations CPCU CIC CISRARM

Team oriented

Problem solving & customer service

Outils

Agency Management System

Description du poste

Do you enjoy finding collaborative solutions for customers and colleagues? Are you constantly learning and expanding your insurance industry knowledge?

Come Join ReSource Pro!

Your Role...

ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train junior team members on customer interactions.

We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

In This Role, You Will...

• Manage small books of business for commercial lines insurance clients
• Drive customer retention and market additional lines of coverage to grow business and properly insure risks
• Evaluate carrier relationships, commercial insurance products, and market placement
• Provide quality and timely service to customers and clients
• Research, provide recommendations and implement ReSource Pro solutions for clients
• Work in a variety of Agency Management Systems to complete tasks
• Lead day-to-day customer interactions
• Use your subject matter expertise to consult with customers and advise colleagues
• Gather information about client needs and insurance solutions
• Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

What You Need to be Successful…

• 5+ years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
• Active Resident Property and Casualty insurance license required
• Microsoft Office Proficiency - Excel required
• Experience working in Agency Management System required
• Industry designations preferred such as CPCU, CIC, CISR, ARM
• Ability to adapt and succeed within a team-oriented environment
• Excellent problem-solving and customer service skills

Your Compensation…

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $53,779 -$91,291 annually. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Benefits & Perks...

• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health

Your Interview Process...

The Standard Interview Process Includes

• Behavioral Interview with Talent Acquisition
• Online talent assessment
• Hiring Manager Interview
• Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.