Commercial Lines Account Manager

Dickerson Group; Lubbock (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

401(k)

Job summary

Alera Group is seeking a Commercial Lines Account Manager – Property & Casualty to partner with Producers and support a diverse portfolio of commercial clients. This hybrid role focuses on service delivery, coverage accuracy, and carrier negotiations to drive client success.

You will collaborate with a team to prepare renewals, propose improvements, and maintain precise client records while upholding regulatory requirements.

Qualifications

• Active Property & Casualty license required at minimum.
• 2+ years of commercial lines account management experience.
• Strong knowledge of commercial insurance coverages and underwriting.
• Excellent communication, organization and client service skills.

Responsibilities

• Manage day-to-day service for an assigned portfolio of commercial insurance clients.
• Partner with Producers to coordinate new business, renewals, and marketing strategies.
• Prepare proposals, negotiate coverage and pricing with carriers, and support renewal presentations.
• Review policies and endorsements to ensure accurate coverage and compliance.
• Respond to client requests, process policy changes, and provide claims support.
• Maintain documentation and client records within the agency management system.
• Build relationships with clients, carrier partners, and internal teams; identify opportunities to improve service.

Skills

Active Property & Casualty License

2+ years Commercial Lines experience

Knowledge of coverages & underwriting

Excellent communication & client focus

Tools

Microsoft Office

AMS360

EPIC

Job description

OVERVIEW

Commercial Lines Account Manager – Property & Casualty

Hybrid

Why This Role Matters

At Alera Group, we help businesses navigate risk with confidence. Our Property & Casualty teams build trusted client relationships by delivering strategic insurance solutions and exceptional service. We're looking for a Commercial Lines Account Manager to partner with Producers, support a diverse portfolio of commercial clients, and help drive long-term client success.

About Alera Group

Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

Why Alera Group

Meaningful Impact :Your work helps businesses protect what matters most while building lasting client relationships.

Growth & Learning: We invest in your development through mentorship, continuous learning, and opportunities to expand your technical expertise and career.

Collaborative Culture: You'll work alongside knowledgeable professionals in an environment built on teamwork, trust, and shared success.

RESPONSIBILITIES

What You’ll Do / Your Impact

• Manage day-to-day service for an assigned portfolio of commercial insurance clients
• Partner with Producers to coordinate new business, renewals, and marketing strategies
• Prepare proposals, negotiate coverage and pricing with carriers, and support renewal presentations
• Review policies and endorsements to ensure accurate coverage and compliance
• Respond to client requests, process policy changes, and provide claims support
• Maintain accurate documentation and client records within the agency management system
• Build strong relationships with clients, carrier partners, and internal teams while identifying opportunities to enhance the client experience

QUALIFICATIONS

What You Bring

Required

• Active Property & Casualty Insurance License
• 2+ years of Commercial Lines account management experience
• Strong knowledge of commercial insurance coverages and underwriting
• Experience with Microsoft Office and agency management systems (AMS360, EPIC, or similar)
• Excellent communication, organization, and client service skills

Preferred

• Experience negotiating with insurance carriers
• Professional designations such as CIC or CISR
• Ability to manage multiple priorities in a fast-paced environment

ADDITIONAL INFORMATION

Benefits:Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:This role is Hybrid

Licensure & Certifications (If Applicable)

This position may require:

• Active state Property & Casualty License
• Ongoing continuing education to maintain active status

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

• Role-specific learning paths
• Leadership development programs
• Technical and compliance training
• Industry certifications and continuing education support
• Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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Location Type

Hybrid - 3 or more days in office - Office UKG Work location