Commercial Liability Claims Specialist

Erie Insurance Group; Erie (Erie County); Remote; USD 79,000 - 127,000; Full time

Job summary

Erie Insurance is seeking a remote-based claims professional to handle complex commercial liability claims and litigation from within ERIE's footprint. The role includes investigations, coverage decisions, and coordinating with experts and vendors. Licenses for KY, NC, and WV are required within allowed timelines.

The position offers a national footprint, potential bonuses, and comprehensive benefits. AIC/CPCU designations and higher education are preferred but not required.

Qualifications

• Five years' previous claims handling experience or equivalent experience in the legal field required.
• Travel for training may be required.
• Completion of Associate in Claims (AIC) program preferred.
• CPCU designation preferred.
• Appropriate license as required by state.
• Valid driver's license and good driving record required.

Responsibilities

• Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.
• Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
• Handles or assists in handling of litigated claims as directed; makes recommendations regarding litigation as appropriate.
• Responds to complaints and inquiries and resolves issues.
• Selects and directs outside experts, and vendors.
• Trains and mentors less experienced staff.
• Completes required training.

Education

High school diploma or GED

Associates or bachelors degree preferred

Job description

Division Or Field Office

New York Branch Office

Department of Position

Claims Department

Work From

Home within ERIEs Footprint

Salary Range

$79,191.00 - $126,500.00 *

salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.

• This is a remote, work from home position.
• The candidate can work anywhere within Erie's Footprint.
• The successful candidate will be required to have or obtain the KY, NC, and WV adjuster licenses in the time permitted within the guidelines. Other licenses may be required as the business need requires.

Duties and Responsibilities

• Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
• Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.
• Responds to complaints and inquiries and resolves issues.
• Selects and directs outside experts, and vendors.
• Trains and mentors less experienced staff.
• Completes required training.

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Information Management Skills
• Collaborates
• Customer Focus
• Job-Specific Knowledge
• Cultivates Innovation
• Optimizes Work Processes (IC)
• Instills Trust
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational Requirements

• High school diploma or GED required.
• Associates or bachelors degree preferred.

Additional Experience

• Five years' previous claims handling experience or equivalent experience in the legal field required.
• Travel for training may be required.

Designations and/or Licenses

• Completion of Associate in Claims (AIC) program preferred.
• Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.
• Appropriate license as required by state.
• Valid driver's license and good driving record required.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment; Occasional; Climbing/accessing heights; Rarely; Driving; Occasional; Lifting/Moving 0-20 lbs; Occasional; Lifting/Moving 20-50 lbs; Occasional; Manual Keying/Data Entry/inputting information/computer use; Often (20-50%); Pushing/Pulling/moving objects, equipment with wheels; Occasional.