Commercial Kitchen Equipment Refrigeration Service Technician

TriMark USA, LLC; Houston (TX); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Portal to portal pay

Overtime opportunities

Company vehicle

Travel expense card

Company cell phone

Day One benefits

401(k) with match

PTO and holidays

Training and certification support

Tuition reimbursement

Career progression

Job summary

TriMark USA, LLC is seeking a skilled Service Technician – Hot side to diagnose, repair, and maintain commercial cooking equipment at customer sites in Houston, TX. You’ll ensure reliability, safety, and minimal downtime for restaurants and facilities served by TriMark.

The ideal candidate has hands-on experience with gas and electric hot-side equipment, strong diagnostic skills, and a safety-driven approach in high-volume kitchen environments.

Qualifications

• 1–2+ years of experience servicing commercial cooking equipment (hot side).
• Strong understanding of gas systems, electrical components, and mechanical systems.
• Ability to read wiring diagrams and service manuals.
• Valid driver’s license with clean driving record.
• Ability to lift 75+ pounds and work in confined or high-temperature environments.

Responsibilities

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens.
• Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools.
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices.
• Ensure compliance with manufacturer specifications and safety standards.
• Perform routine preventative maintenance to extend equipment life and reduce downtime.
• Calibrate temperature controls and test safety mechanisms; provide on-site customer support.
• Clearly explain repair findings, recommendations, and preventative measures.
• Complete service documentation accurately and in a timely manner.
• Maintain strong relationships with clients and internal dispatch teams.
• Follow all OSHA, local, and company safety standards.
• Ensure job sites are clean and safe before departure.

Skills

Gas systems knowledge

Electrical components

Mechanical systems

Reading wiring diagrams

Customer service

Safety awareness

Education

CFESA certification

Tools

Diagnostic tools

Job description

Why you'll love it here!

• Competitive compensation
• Portal to portal pay
• Overtime opportunities
• Company vehicle
• Company credit card for all travel expenses
• Company cell phone
• Medical, dental, vision benefits from Day One!
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and certification support-CFESP prep programs, hands‑on manufactures training
• Tuition reimbursement for additional certifications
• Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

POSITION SUMMARY:

• The Service Technician reports to the Service Manager
• Located in Houston, TX
• Field Based - Full Time

TriMark USA is seeking a skilled and customer-focused Service Technician – Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.

The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
• Diagnose electrical, mechanical, and gas‑related issues using schematics and diagnostic tools
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
• Ensure compliance with manufacturer specifications and safety standards
• Perform routine preventative maintenance to extend equipment life and reduce downtime
• Calibrate temperature controls and test safety mechanismsProvide professional, on‑site customer support
• Clearly explain repair findings, recommendations, and preventative measures
• Complete service documentation accurately and in a timely manner
• Maintain strong relationships with clients and internal dispatch teams
• Follow all OSHA, local, and company safety standards
• Ensure job sites are clean and safe before departure

REQUIRED QUALIFICATIONS:

• 1-2+ years of experience servicing commercial cooking equipment (hot side)
• Strong understanding of gas systems, electrical components, and mechanical systems
• Ability to read wiring diagrams and service manuals
• Valid driver’s license with clean driving record
• Ability to lift 75+ pounds and work in confined or high-temperature environments

PREFERRED QUALIFICATIONS

• CFESA certification
• Factory training on major hot‑side manufacturers
• Basic refrigeration equipment knowledge (a plus)
• Experience in foodservice, hospitality, or institutional environments

CORE COMPETENCIES:

• Technical troubleshooting expertise
• Strong customer service orientation
• Accountability and ownership
• Team collaboration
• Time management and route efficiency
• Attention to detail and safety awareness
• Ability to work independently with minimal supervision

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