Commercial Inside Account Executive - Digital Natives

SHI International Corp; Austin (TX); Vor Ort; USD 40.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

Dental insurance

401K

Flexible spending

Zusammenfassung

SHI International Corp is a $16 billion global provider of IT solutions and services with 7,000 employees. The Commercial Inside Account Executive - Digital Natives will conduct cold calls and prospect new customers while nurturing existing relationships within assigned accounts.

You will manage the sales cycle from quoting to order placement, collaborate with SHI internal resources to address inquiries, and aim to meet monthly and quarterly quotas while delivering a superior customer experience.

Qualifikationen

• Bachelor’s degree or higher required.
• 2–3 years of sales experience in a similar role.
• Travel up to 10% in-market.
• Familiarity with AX CRM and Sales Center CRM tools.

Aufgaben

• Conduct cold calls and prospect new business.
• Nurture relationships via email and phone within assigned accounts.
• Quote and place orders and manage the sales cycle.
• Collaborate with internal resources to address inquiries.
• Meet or exceed monthly and quarterly quotas.

Kenntnisse

Cold calling

Prospecting

Relationship building

Sales negotiation

Customer service

Communication

CRM tools

Ausbildung

Bachelor's degree or higher

Tools

AX CRM

Sales Center

Jobbeschreibung

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Commercial Inside Account Executive - Digital Natives is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience.

Role Description

• Conduct cold calling and prospecting to identify potential customers.
• Establish and nurture relationships via email and phone within assigned books of business.
• Assist customers in selecting, deploying, and managing various aspects of their IT environment.
• Address client concerns and make recommendations to help them achieve their objectives.
• Quote and place orders based on customer requests.
• Grow existing active buying accounts by managing projects through the entire sales cycle.
• Meet or exceed monthly and quarterly production quotas.
• Proactively schedule and facilitate customer meetings with SHI internal resources.
• Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
• Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Behaviors and Competencies

• Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
• Communication: Can communicate simple ideas and information clearly.
• Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided.
• Customer Service: Can provide responsive and courteous assistance to customers.
• Flexibility: Can adjust to changes in tasks and responsibilities when required.
• Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented.
• Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.
• Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.
• Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database.
• Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned.
• Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.
• Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development.

Skill Level Requirements

• Ability to cold call and create new business opportunities - Basic
• Ability to grow existing customer relationships - Basic
• Ability to learn new concepts and processes quickly - Basic
• Proficiency in customer outreach and delivering tailored customer service solutions - Basic
• Proficiency in Microsoft Office Tools - Basic
• Proficiency in project management - Basic
• Other Requirements
  • Completed Bachelor’s Degree or higher
  • 2-3 years of sales experience in a similar role
  • 10% of in-market travel as needed
  • Preferred Familiarity with CRM tools such as AX and Sales Center
  • Experience supporting startup customers in high-technology industries

Compensation

The estimated annual pay range for this position is $40,000 - $150,000 which includes a base salary plus commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.