Commercial/Industrial Service Technician

HTS Engineering Ltd.; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

HTS Engineering Ltd., located in Dallas, Texas, seeks an experienced HVAC Service Technician to join our team. The role involves serving existing accounts by analyzing work orders and resolving issues while maintaining customer satisfaction. Ideal candidates will have at least 3 years of relevant work experience and a Technician's Degree in HVAC.

Key responsibilities include installing HVAC systems, performing preventive maintenance, and ensuring compliance with safety standards. This position requires a valid driver's license and excellent communication skills. Join us in delivering outstanding HVAC solutions.

Qualifications

• Minimum of 3 years of relevant work experience in HVAC service.
• Valid driver's license with a clean driving record is mandatory.
• Experience with VRF and BAS/DDC controls preferred.

Responsibilities

• Serve existing accounts by analyzing work orders and resolving problems.
• Establish service by studying system requirements and completing installations.
• Maintain customer confidence by keeping service information confidential.

Skills

HVAC service experience

Communication skills

Teamwork

Problem-solving

Customer service

Education

Technician’s Degree in HVAC

Tools

Standard HVAC tools

Job description

Job Description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure theindividualsuccess of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

The job description should not be construed to imply that these requirements are the exclusive job duties of the position.

Qualifications

• Must have experience in a service vehicle, doing service work for an HVAC contractor and the ability to work with a team.
• VRF experience is preferred.
• BAS/DDC Controls experience is desired.
• Must have own tools.
• Must be reliable and have excellent communication skills, both oral and written.
• Must be willing to submit to pre-employment screening, including criminal background check and drug screen.
• Minimum of 3 years of relevant work experience.
• Must have a valid driver’s license with a clean driving record.

Physical Requirements

Must be able to handle and lift normal tools of the trade for air conditioning service work. While performing the duties of this job, the employee is regularly required to stand; use hands and fingers; handle or feel; and talk or hear. The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit. The employee must regularly lift and move up to 10 pounds, frequently lift and move up to 50 pounds. On occasion lift and move more than 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals to perform the essential job functions.

Education & Experience

Technician’s Degree or equivalent from a Technical/Trade School with a certificate in HVAC and five (5) years related work experience; or equivalent combination of education and experience. Knowledge of Microsoft Office software and basic computer skills.