Commercial HVAC Service Agreement Sales Representative - Ohio

Carrier Global Corporation; Westerville (OH); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Lucrative earnings & vehicle program

Company car program

Technical sales training

Lead generation programs

Job summary

Carrier Global Corporation in Ohio is seeking a Commercial HVAC Service Agreement Sales Specialist to grow the service agreement and recurring revenue base. The role focuses on fieldwork, customer engagement, and cross-functional collaboration to deliver tailored maintenance solutions.

The position covers Columbus and surrounding areas with growth potential into Western PA and Northern WV, backed by a strong OEM and local support network.

Qualifications

• High School Diploma or GED is required.
• 3+ years of commercial HVAC sales or related experience is required.
• Ability to lift/carry 20 lbs, climb ladders/stairs, and work safely on rooftops and in mechanical rooms.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Prospect, research, and qualify potential customers using Carrier’s installed base, referrals, internal leads, directories, and competitor sites.
• Make effective sales presentations, assess customer needs, answer questions and secure new service agreements.
• Establish rapport and ask questions to identify needs, budget, decision-making process, timeline, and next steps.
• Develop proposals to address customer needs to close sales.
• Use CRM to manage customer interactions, activities, account plans, opportunity strategy, pipeline, forecasting, and follow-up.
• Perform site surveys and facility walkthroughs to identify equipment and create proposals for maintenance agreements.
• Utilize Salesforce to track opportunities and collaborate with operations to deliver service agreements.
• Demonstrate high energy, resilience, accountability, and commitment to meeting customer expectations.

Skills

Sales experience

Travel-friendly

Physical stamina

Valid driver's license

Education

High School Diploma or GED

Bachelor’s degree (Preferred)

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers.

This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Role Location

This role will be based in Ohio. Ideal location is Columbus, Ohio. The role will predominantly be out in the field with customers supporting customers and growth in Columbus. The role will also cover territory into Western PA and Northern WV.

This Role Offers

• Lucrative Earnings & Vehicle Program:Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle).
• Comprehensive Support & Training:Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth.
• Global OEM Backing:The strength and resources of an industry-leading global OEM, paired with an experienced local support team.
• Career Advancement:Structured development paths built to advance your career into leadership or other business areas

Key Responsibilities

• Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
• Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer service agreements.
• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
• Develop proposals to address customer’s needs to close sales.
• Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting, and timely follow-up.
• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
• Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Service Agreements and resolve customer issues.
• Demonstrate high energy, resilience, accountability, and a strong commitment to meeting customer expectations and delivering on business commitments.

Required Qualifications

• High School Diploma or GED
• 3 + years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
• Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
• Valid driver’s license and ability to meet company driving requirements, where applicable.

Preferred Qualifications

• Bachelor’s degree in Engineering, Construction, Facility Management, or Business
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
• HVAC industry knowledge
• Strong communication skills and ability to present to clients and key stakeholders
• Strong team building and relationship building ability and desire

Sales at Carrier

• Lucrative Commission Plan Structure with unlimited potential
• Company Car Program including monthly stipend and mileage reimbursement or company vehicle program
• Technical Sales Training Programs
• Lead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
• Balance of Account Management and New Customer Engagement
• Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)
• Development path for Sellers to skyrocket their career into other areas within the business

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.