Commercial HVAC Sales Representative

Expert Heating & Cooling; Detroit (MI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Expert Heating & Cooling, a Pinnacle MEP company, seeks a Commercial HVAC Sales Representative to drive new business in Greater Detroit. You’ll generate leads, sell planned maintenance agreements, and grow accounts into service, replacement, and retrofit work.

You will own the sales cycle, partner with service and operations teams, and build long-term customer relationships through disciplined follow-up and trusted advisory support.

Qualifications

• Demonstrated experience prospecting for and closing new commercial B2B accounts.
• Experience selling recurring maintenance or service agreements and growing customer relationships into additional work.
• A repeatable prospecting process, including account research, consistent follow-up, and accurate pipeline tracking.
• Ability to build relationships with commercial building owners, facility leaders, or similar decisionmakers.
• Sound judgment on pricing and margins and the ability to explain technical services in terms customers can use to make decisions.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Research commercial properties and identify building owners, facility leaders, and other decisionmakers.
• Generate your own leads through targeted outreach and consistent follow-up. Use renewal dates and customer priorities to time conversations.
• Track opportunities, next steps, and forecasts in the CRM.
• Meet with customers to understand equipment, service history, and operating priorities.
• Gather site information, including equipment photos and measurements, to help scope the work.
• Develop and present planned maintenance proposals that explain how the work reduces downtime and extends equipment life.
• Stay in touch with customers after the sale and manage maintenance agreement renewals.
• Identify repair, replacement, and retrofit opportunities as equipment needs and capital plans change.
• Recommend work that fits the customer’s priorities and supports profitable growth.
• Partner with service manager and general manager to review scope and pricing on larger quotes.
• Communicate what was sold, what the customer expects, and site considerations that could affect delivery.
• Stay connected to the customer while the operations team schedules and delivers the work.
• Regular local travel to commercial customer sites across Greater Detroit for meetings and site walkthroughs.
• In-office time during the first 90 days to learn the business and work with the team.

Skills

Prospecting

Closing deals

CRM tracking

Relationship building

Pricing judgment

Driver's license

Job description

At Expert Heating & Cooling, a Pinnacle MEP company, our Commercial HVAC Sales Representatives help building owners and facility leaders plan for equipment upkeep, reduce downtime, and make informed decisions about repairs and replacements. This role builds new business across Greater Detroit. You’ll generate your own leads, sell planned maintenance agreements directly to commercial customers, and grow those accounts into service, equipment replacement, and retrofit work. You’ll own the sales process and customer relationship, with support from the service and operations teams. If you enjoy opening new accounts, earning customers’ trust, and growing a territory through consistent follow-up, this is an opportunity to build your career with a growing Midwest MEP company.

What You’ll Do

New Business Development

• Research commercial properties and identify building owners, facility leaders, and other decisionmakers.
• Generate your own leads through targeted outreach and consistent follow-up. Use contract renewal dates and customer priorities to time your conversations.
• Track opportunities, next steps, and forecasts in the CRM.

Planned Maintenance Sales

• Meet with customers to understand their equipment, service history, and operating priorities.
• Gather site information, including equipment photos and measurements, to help scope the work.
• Develop and present planned maintenance proposals that explain how the recommended work can reduce downtime and extend equipment life.

Account Growth and Renewals

• Stay in touch with customers after the sale and manage maintenance agreement renewals.
• Identify repair, replacement, and retrofit opportunities as equipment needs and capital plans change.
• Recommend work that fits the customer’s priorities and supports profitable growth.

Quote Review and Operations Handoff

• Partner with the service manager and general manager to review scope and pricing on larger quotes before presenting them to customers.
• Communicate what was sold, what the customer expects, and any site considerations that could affect delivery.
• Stay connected to the customer while the operations team schedules and delivers the work.

Required Qualifications

• Demonstrated experience personally prospecting for and closing new commercial B2B accounts.
• Experience selling recurring maintenance or service agreements and growing customer relationships into additional work.
• A repeatable prospecting process, including account research, consistent follow-up, and accurate pipeline tracking.
• Ability to build relationships with commercial building owners, facility leaders, or similar decisionmakers.
• Sound judgment on pricing and margins and the ability to explain technical services in terms customers can use to make decisions.
• Valid driver’s license and acceptable driving record.

Preferred Qualifications

• Experience selling commercial HVAC, mechanical, building controls, energy, or other facilities services.
• Experience developing repair, equipment replacement, or retrofit opportunities from existing service accounts.
• Familiarity with the Greater Detroit commercial market and how building owners and facility teams buy services.

Why This Role Matters

• Commercial HVAC Service Sales Representatives help Expert Heating & Cooling earn repeat business by winning maintenance agreements and staying close to customers as their needs change. A well-scoped agreement gives the service team a clear starting point and helps customers plan ahead for repairs and equipment replacement.

Travel Requirements

• Regular local travel to commercial customer sites across Greater Detroit for meetings and site walkthroughs.
• Expect substantial in-office time during the first 90 days to learn the business and work with the team. Scheduling flexibility can increase as you ramp up.

Physical Requirements

• Ability to conduct walkthroughs at commercial customer sites.
• Ability to take equipment photos and basic measurements during site visits.
• Expert Heating & Cooling, a Pinnacle MEP company, is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We believe that diverse perspectives strengthen our organization and encourage candidates from all backgrounds to apply.

Why You’ll Love Working Here

At Expert Heating & Cooling, you’ll work with people who care about doing the job well and earning repeat business. When you join our team, you’ll find: A collaborative culture where your ideas and expertise are valued. The opportunity to build lasting customer relationships and see the impact of your work. Autonomy to build your own pipeline, with appointment-setting support and referrals from the service team. Base salary plus commission tied to planned maintenance agreements, related service work, and project sales. Opportunities for professional development and career growth within Expert Heating & Cooling and Pinnacle MEP.