Commercial HVAC Journeyman, Service

Union Depot; Cumming (GA); On-site; USD 52,000 - 78,000; Full time

Job summary

ABM is seeking an experienced HVAC Journeyman - Service to support commercial and industrial mechanical service across the Metro Atlanta market. The role focuses on preventive maintenance, troubleshooting, repairs, emergency response, and customer-facing service on HVAC and mechanical systems.

The successful candidate will work independently, diagnose equipment issues, complete service calls, document findings, and communicate clearly with customers to keep facilities operating safely and

Qualifications

• Strong field troubleshooting skills across HVAC, mechanical, electrical, refrigerant, airflow, and controls issues.
• Ability to work independently in customer-facing service environments.
• Strong judgment to determine when to repair, escalate, quote, or involve specialized support.
• Ability to prioritize service calls based on safety, customer impact, equipment condition, and service urgency.
• Comfortable working in occupied and operating facilities where communication, documentation, and procedural discipline are required.
• Strong communication skills with customers, dispatch, vendors, technicians, and leadership.
• Detail-oriented approach to service reports, PM records, refrigerant logs, deficiency notes, and follow-up recommendations.
• Professional appearance, customer-service mindset, and ability to represent ABM well in the field.

Responsibilities

• Respond to service calls and diagnose equipment failures.
• Perform PMs and repairs on HVAC and mechanical systems.
• Document findings and communicate with customers and dispatch.

Skills

HVAC troubleshooting

Independent work

Customer communication

Documentation

Safety awareness

Field service

Tools

BAS/BMS systems

Job description

The HVAC Journeyman - Service supports commercial and industrial mechanical service work across the Metro Atlanta market. This role is responsible for performing preventive maintenance, troubleshooting, repairs, emergency response, and customer-facing service work on HVAC and mechanical systems.

This position is best suited for an experienced HVAC journeyman who can work independently, diagnose equipment issues, complete service calls, document findings, communicate with customers, and help ensure reliable operation across commercial, industrial, and institutional facilities.

Knowledge, Skills, and Abilities:

• Strong field troubleshooting skills across HVAC, mechanical, electrical, refrigerant, airflow, and controls issues.
• Ability to work independently in customer-facing service environments.
• Strong judgment to determine when to repair, **escalate**, quote, or involve specialized support.
• Ability to prioritize service calls based on safety, customer impact, equipment condition, and service urgency.
• Comfortable working in occupied and operating facilities where communication, documentation, and procedural discipline are required.
• Strong communication skills with customers, dispatch, vendors, technicians, and leadership.
• Detail-oriented approach to service reports, PM records, refrigerant logs, deficiency notes, and follow-up recommendations.
• Professional appearance, customer-service mindset, and ability to represent ABM well in the field.

The ideal candidate is a hands-on HVAC journeyman with strong commercial service experience and the ability to support customers across the Atlanta market. This person should be comfortable responding to service calls, diagnosing equipment failures, completing PMs and repairs, using BAS/BMS systems, documenting work accurately, communicating with customers, and helping keep HVAC systems operating safely and reliably.