Commercial GL and BI Adjuster

Davies North America; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

PTO & Holidays

Life Insurance

Disability Insurance

Job summary

Davies North America is seeking an experienced General Liability adjuster to resolve claims through investigating losses and negotiating settlements for casualty claims. This desk position requires knowledge of standard general liability policy; valid adjuster licensure and bodily injury experience preferred.

A valid driver’s license is required and the role offers comprehensive benefits and a collaborative team environment.

Qualifications

• Minimum 4 years commercial claims handling including bodily injury.
• Multi-line adjuster license required.
• Experience as a casualty adjuster.
• Excellent verbal and written communication.
• Strong interpersonal skills.
• Proficient with Microsoft Office and related software.
• Ability to type reports and correspondence.

Responsibilities

• Establish timely contact with insureds, claimants, and attorneys to gather facts.
• Assess coverage and identify potential issues.
• Determine liability for third-party claims.
• Document damages and maintain claim files.
• Oversee field assignments for inspections.
• Handle bodily injury and litigated claims and tender where appropriate.
• Maintain claim diaries and adhere to client guidelines.
• Perform other duties as assigned.

Skills

Claims handling experience

Bodily injury experience

Casualty Adjuster

Licenses: Multi-line Adjuster

Communication skills

Interpersonal skills

MS Office proficiency

Report writing

Job description

Department: Claims Administration & Adjusting

Location: Home United States

Compensation: $75,000 - $85,000 / year

Description

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies North America is currently seeking an experienced General Liability adjuster to resolve claims through investigating losses and negotiating settlements for casualty claims. This is a desk position and requires knowledge of the standard general liability policy. Desirable candidates should have bodily injury adjuster experience, a valid driver’s license, and must provide evidence of current adjuster licensure.

Key Responsibilities

• Establish timely contact with all applicable parties to a claim (insureds, claimants, attorneys, etc.), gathers facts of the loss.
• Assess coverage, identifying and addressing potential coverage issues.
• Determines liability for third party claims
• Document information obtained regarding damages.
• Manage the assignment of claim damage for inspection.
• Handles and settles all bodily injury and litigated claims
• Review and accept/reject and make claim tenders
• Oversees the field assignment to assure timely inspection, documentation, estimate of the loss
• Maintain files notes and correspondence while performing multiple tasks associated with a fast-paced environment.
• Maintains claim diary for life of claim
• Adheres to all guidelines and claims expectations of client
• Any and all other duties as assigned

Skills, knowledge & expertise

• Minimum of 4 years Commercial claims handling experience that includes bodily injury required
• Multi-line Adjuster’s license.
• Experience as a Casualty Adjuster.
• Excellent verbal and written communication.
• Strong interpersonal skills.
• Proficient in use of Microsoft Office software and other business-related software.
• Able to type own reports and other correspondence.

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions

The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy

At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [e-mail]