Commercial Garage Door Technician

The Jaydor Company; Pennsylvania; On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health insurance

401k and matching

Paid time off (PTO)

Job summary

The Jaydor Company in East Norristown, PA, is seeking a positive garage door technician for a rewarding career. In this role, you will connect with customers, tackle problems, and maintain high safety standards in installations and repairs.

You will receive the necessary training and tools to excel in a fast-paced environment while benefiting from health, vision, and dental insurance, paid time off, and retirement plans. Join a supportive team where commitment to quality leads to long-term success and advancement.

Qualifications

• Valid license and clean MVR.
• Experience in garage door installation, repair, and maintenance.
• Ability to lift 75+ pounds and climb a ladder.

Responsibilities

• Maintain accurate records of work undertaken.
• Conduct thorough inspections of installations and repairs.
• Provide solutions to customer inquiries and complaints.

Skills

Customer service

Communication

Technical problem-solving

Time management

Education

High school degree

Tools

Service Titan

Basic hand tools

Job description

Do you love to work with people, enjoy problem solving, passionaI and thrive working in an environment where you can support your community and neighbors? Opening doors to your dream career! We’re seeking a positive, personable garage door technician for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

The Jaydor Company is a family owned and operated business. We strive to give our customers the best experience when performing garage door installations, garage door maintenance, and replacing garage door openers. We serve the surrounding metro area with residential, commercial, and industrial garage door services.

We’ll give you the training and tools to perform in a fast‑paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow.

The position is based out of our East Norristown, PA office.

Responsibilities

• Continuous evolution of skills to amplifyboth personal acumen and the collective expertise as a team.
• Adherence to safety protocols and guidelines. Prioritize personal well‑being and foster a secure environment for the team, clients, and broader community.
• Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.
• Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.
• Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations.
• Maintain a positive, empathetic and professional attitude toward customers and employees at all times.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Maintain records of customer interaction, transactions, comments, complaints.
• Seize opportunities to upsell products when they arise.
• Understanding our products/services inside and out.
• Communicate and coordinate with colleagues as necessary.
• Perform other duties as assigned.

Skills & Qualifications

• Valid license and clean MVR.
• Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment).
• Ability to lift 75 plus pounds, climb a ladder and use basic hand tools.
• Familiar with OSHA safety rules and best practices.
• Excellent customer service, and organizational skills.
• Ability to understand root causes of technical situations.
• Strong verbal communication skills along with active listening.
• Experience with Service Titan a plus.
• Customer focus and adaptability to different personality types.
• Ability to multi‑task, set priorities and manage time effectively.
• High school degree.

What we have to offer

• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching.
• Employee Discount.
• Employee Referral.
• You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success.
• Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles.

Pay Range: $25 - $35 USD

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Jaydor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.