Commercial Fulfillment Documentation Specialist

Fulton Financial; Lancaster (Lancaster County); Remote; USD 34,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Dental & vision

401(k) program

Paid time off

Education assistance

Wellness program

Job summary

Fulton Bank is seeking an experienced professional to act as the primary resource after credit approval, guiding commercial loans through settlement and ensuring all closing conditions are met.

You will coordinate with attorneys and third parties, prepare loan documents, and verify compliance with policy and regulations. Remote work is possible within the Fulton Bank footprint across multiple states.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• 3+ years in commercial lending functions including loan documentation and collateral standards.
• 4+ years in customer service; preferred.
• Understanding of loan approvals, entity structures, and related documentation.

Responsibilities

• Conduct due diligence on loan parties, collateral, and related documents.
• Review entity formation and documents to validate parties in loan docs.
• Ensure compliance with underwriting guidelines and regulatory standards.
• Collaborate with customers, relationship managers, credit, and internal teams.
• Prepare closing checklists and monitor SLA adherence.
• Organize settlement items and provide funding instructions.

Skills

Credit approval

Multi-tasking

Communication

Customer focus

Documentation review

nCino

LaserPro

Education

High School Diploma

Associate Degree

Tools

Microsoft Word

Outlook

Title/Docs Review

Job description

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.

The role will act as the primary customer resource after credit approval to facilitate the loan through settlement ensuring all closing conditions are satisfied. Performs due diligence review and internal resource coordination between all required parties. Works to settle new and modified commercial loans and complete due diligence in a timely manner. Prepares and delivers all required loan documentation. Ensures loans are settled according to credit approval and Bank policy, verifying adherence to state and federal lending regulations to reduce the risk of financial loss to the Bank. The role will understand client needs and engage professionally and proactively with client, attorneys, and all third parties to ensure an efficient and effective fulfillment process, understanding various risks associated with the closing and documentation of commercial loans and working to mitigate identified risks.

Responsibilities

• Conducts due diligence on loan parties, collateral, and other pertinent approval requirements, including corporate and other entity documentation, searches, title, and insurance.
• Completes review of entity formation and organizational legal documents to validate and ensure appropriate parties are included in loan documents.
• Reviews and analyzes documentation to ensure compliance with approved underwriting guidelines, company policies, and regulatory standards for all states.
• Works directly with customers, relationship managers, credit, and other internal teams.
• Communicates professionally to other third parties including attorneys and insurance/title companies to ensure all documentation has been collected and reviewed.
• Prepares and monitors closing checklists for assigned loans.
• Reviews and confirms critical attributes of loan documentation such as borrower and guarantor information, loan terms, and that collateral description(s) match information in the business banking origination system.
• Ensures due diligence documentation provided for the transaction aligns with Fulton's internal records.
• Prepares loan documents using Fulton’s internal documentation system.
• Organizes items for settlement, prepares and approves settlement and disbursement instructions. Provides funding instructions to centralized funding team.
• Assists lending staff with the resolution of documentation issues and other procedural matters. Ensures service level agreements (SLAs) are met.
• Proactively manages daily activity, independently prioritizes multiple simultaneous transactions (10 or more).
• Meets service level agreements (SLAs) with all external and internal customers.

Qualifications

Education

High School Diploma or equivalent. Specialty: general studies. (Required)

Associate Degree or the equivalent experience. Specialty: business, finance, administration. (Preferred)

Experience

3 or more years knowledge of commercial lending functions, which could include commercial and industrial loans, agricultural loans, small business administration loans, or commercial real estate loans with an emphasis on lending documentation, and collateral standards. (Required)

4 or more years customer service. (Preferred)

Knowledge, Skills, and Abilities

• Understanding of when and how changes to a loan need credit approval along with clear knowledge of various entity types and structures (Required)
• Ability to multi-task, problem solve and efficiently manage time (Required)
• Motivated team player with strong verbal and written communication skills (Required)
• Reputation for responsiveness and customer focused mindset (Required)
• Experience with review and understanding of corporate legal documents to include Formation Documents and Entity Agreement Documents (Required)
• Experience with commercial loan documentation and knowledge of basic due diligence materials for loan transactions (Preferred)
• Prior experience with Microsoft Word, Outlook, Laserpro and nCino programs (Preferred)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $24.81 - $41.35.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify.

• medical plans with prescription drug coverage
• flexible spending account or health savings account depending on the medical plan chosen
• dental and vision insurance
• life insurance
• 401(k) program with employer match and Employee Stock Purchase Plan
• paid time off programs including holiday pay and paid volunteer time
• disability insurance coverage and maternity and parental leave
• adoption assistance
• educational assistance and a robust wellness program with financial incentives

To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.