Commercial Driver – Full Time

AutoZone; Ottumwa (IA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

AutoZone in Ottumwa, IA is hiring a full-time Delivery Driver. You will drive company vehicles to deliver automotive parts to commercial customers and DIY shoppers, ensuring accurate orders and timely service.

The role requires basic automotive knowledge and a valid driver’s license. A flexible schedule including mornings, nights, weekends, and overtime is expected; HazMat is a plus, and Spanish language skills are a bonus.

Qualifications

• Customer-facing role requiring clear and professional communication.
• Must possess a valid driver's license and comply with safety requirements.
• Bilingual communication in English and Spanish is a plus.

Responsibilities

• Deliver WOW! Customer Service by engaging with commercial customers and DIY shoppers, providing clear and professional automotive advice and offering installation services.
• Work closely with store personnel and commercial accounts to ensure smooth team collaboration and strong customer relationships.
• Maintain efficient delivery operations, meeting time and accuracy goals while following company policies.
• Operate company-provided vehicles and complete timely deliveries to commercial customers.
• Handle returns, cores, and parts pickups from nearby stores or outside vendors.
• Adhere to PPE guidelines and fleet safety policies to maintain a safe driving environment.

Skills

Customer service

Valid driver’s license

Bilingual English/Spanish

Automotive parts knowledge

Education

High school diploma or GED

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Be part of an energizing culture rooted in people and a commitment to delivering WOW! Customer Service. As a Delivery Driver, you’ll put your safe driving skills to work and enjoy career stability with endless growth opportunities. AutoZone offers career stability and growth opportunities in an essential industry. Plus, no Commercial Driver’s License (CDL) is required, and you’ll use company-provided vehicles!

• Customer Service Excellence & Communication – Deliver WOW! Customer Service by engaging with commercial customers and DIY shoppers, providing clear and professional automotive advice and offering installation services.
• Leadership & Teamwork – Work closely with store personnel and commercial accounts, ensuring smooth team collaboration and strong customer relationships.
• Metrics Mindedness & Process Orientation – Maintain efficient delivery operations, meeting time and accuracy goals while following company policies.
• Delivery Operations – Drive company-provided vehicles, ensuring safe and timely deliveries of automotive parts to commercial customers. Load and unload parts accurately per route schedules.
• Returns & Pickups – Collect returns, cores, and parts from nearby stores or outside vendors.
• Safety Compliance – Adhere to PPE (Personal Protective Equipment) guidelines and fleet safety policies to maintain a safe driving and working environment.
• Cash & Charge Transactions – Process customer payments securely and in accordance with company policies.
• Product Knowledge & Fleet Maintenance – Stay updated on promotions and automotive products through AutoZone systems. Maintain delivery vehicles and report any issues promptly.

What We’re Looking For

• Minimum Age Requirement: Must be at least 18 years old to apply.
• Valid Driver’s License & Safety Compliance: Must possess a valid driver’s license and adhere to AutoZone’s driver safety requirements to ensure responsible and secure vehicle operation.
• Automotive Knowledge: Basic knowledge of automotive parts is required.
• Physical Requirements: Ability to lift, load and deliver merchandise.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Education: High school diploma or equivalent (GED)
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Hazmat Endorsement Preferred: A valid Hazardous Materials (Hazmat) endorsement is a plus, helping ensure proper handling and transportation of regulated materials in compliance with safety standards.