Commercial Door Service Technician

Vortex Doors

Hamilton (OH)

On-site

USD 52,000 - 70,000

Full time

5 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Company provided vehicle

Uniform provided

Annual boot allowance

Health benefits

401K match

8 holidays

Vacation/Sick program

Job summary

Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a Experienced Commercial Door Technician at Vortex Doors, you will install, repair, and maintain various doors, docks, and related hardware, ensuring they function efficiently and safely.

Qualifications

4+ years in the commercial door service industry.
AAADM certification is a plus.
Ability to lift 50 lbs and operate power tools.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks and related hardware.
Diagnose door issues (springs, hinges, locks, electrical components) and perform repairs.
Install door hardware and configure access control systems.
Ensure compliance with safety codes and standards.
Provide excellent customer service and explain repair processes.
Maintain service records and generate reports as required.
Diagnose and resolve technical issues; offer cost-effective solutions.
Perform quality checks to meet high workmanship standards.

Skills

Mechanical aptitude

Problem solving

Attention to detail

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

AAADM certification (a plus)

Tools

Door hardware installation

Troubleshooting doors

Electrical components knowledge

Job description

As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Key Responsibilities

Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
Ensure that all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons To Work At Vortex

Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
Training on Hollow metal door, frame, and hardware.
Strong Safety Culture.
Positive Work Environment.
Recognitions and Rewards.
Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
Company provided uniform, tools, and an annual boot allowance.
Use of Company provided vehicle to conduct customer service visits.

Requirements

High school diploma or equivalent.
4+ years' experience in the commercial door service industry.
AAADM certified a plus.
Knowledge of various door types, brands, and hardware.Excellent mechanical and technical skills.
Physically able to move items weighing 50 lbs. or higher.
Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
Possess interpersonal skills to relate to customers and solve issues.
Excellent communication skills to collaborate with others under any type of condition.
Excellent problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment.
Ability to be persuasive with customers when necessary.
Attention to detail and a commitment to quality workmanship.
Reliable and Self Motivated
Ability to use hand and power tools effectively.
Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
Knowledge of safety regulations and adherence to safety protocols.
Knowledge of computers.

Work Conditions

Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
Continuous on-going training provided as you continue to grow with Vortex.
The job environment is fast paced and results oriented.
Be able to drive a company vehicle and possess a valid driver license.
Must pass Drug test, Background check and Motor Vehicle check

You Should Be Proficient In