Commercial Door and Hardware Technician

VORTEX INDUSTRIES, LLC; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus up to $10,000

Relocation assistance

Company provided vehicle

Uniform and boot allowance

Health benefits

Job summary

Vortex Doors in Indianapolis, IN is seeking a motivated Pedestrian & Entry Door Technician with 4+ years of door industry experience to install, repair, and maintain commercial doors, docks, and related hardware while ensuring safety and compliance. You will troubleshoot issues, perform quality checks, and document service reports while delivering excellent customer service.

AAADM certification and a valid driver license are required; relocation assistance is available and a $10,000 hiring bonus

Qualifications

• 4–5+ years in the commercial door service industry.
• AAADM certified.
• Ability to lift 50 lbs and work at heights.
• Valid driver license and clean driving record.
• Strong mechanical and problem solving abilities.

Responsibilities

• Install, troubleshoot and repair commercial doors, docks, and related hardware.
• Diagnose door issues and perform routine repairs; welding training available.
• Install and configure door hardware including locks, handles, closers, and access systems.
• Ensure doors meet safety and building code regulations.
• Provide excellent customer service and explain repair processes.
• Maintain service records and provide reports.
• Diagnose, identify and resolve door issues and communicate solutions.
• Perform quality checks to meet quality standards.

Skills

Mechanical aptitude

Technical skills

Interpersonal skills

Communication

Problem solving

Reliability

Education

High school diploma or equivalent

AAADM certification

Tools

Tape measure proficiency

Hand and power tools

Job description

Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Pedestrian & Entry Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a highly skilled Experienced Commercial Door and Hardware Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

HIRING BONUS! $10,000 WITH DOOR EXPERIENCE REQUIRED MUST BE AAADM CERTIFIED. WE OFFER RELOCATION ASSISTANCE!

Key Responsibilities:

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons to Work at Vortex:

• Hiring bonus! Up to $10,000 with commercial or industrial door experience required. Must be AAADM certified. We offer relocation Assistance.
• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Reliable and Self Motivated
• High school diploma or equivalent.
• 4-5+ years’ experience in the commercial door service industry.
• AAADM certified.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions:

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check