Commercial Claims Adjuster - Remote

Kemper; Austin (TX); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Job summary

Kemper is hiring a Commercial Casualty Adjuster – Represented to investigate, evaluate, and negotiate attorney-represented bodily injury and uninsured motorist claims. You will interpret policies, set reserves, and develop settlement strategies, working with attorneys, insureds, and medical providers.

The role requires 3+ years of auto casualty claims experience and strong analytical and customer service skills. Location options include multiple U.S.

Qualifications

• Investigate, evaluate, and negotiate attorney-represented bodily injury and UM auto claims.
• Interpret policy language and limits within department guidelines.
• Must have 3+ years casualty claim experience in auto insurance.
• Strong communication and negotiation skills for settlements.

Responsibilities

• Examine provisions, endorsements and complex policy relationships to verify coverage.
• Develop and implement negotiation strategies for settlements when communicating with insureds, claimants and attorneys.
• Attend depositions, mediation, arbitration and other legal proceedings as required.
• Document progression of each claim and set bodily injury reserves with accuracy and clarity.
• Collaborate with departments to move claims toward final resolution.

Skills

Analytical skills

Customer service

Time management

Education

High school diploma or equivalent

3+ years casualty claim experience

Tools

Microsoft Office Suite

Web-based applications

Job description

Location(s)Alpharetta, Georgia, Birmingham, Alabama, Dallas, Texas, Doral, Florida, Lake Mary, Florida, McAllen, Texas, Remote-AZ, Remote-NV

Details

Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

At Kemper, a Commercial Casualty Adjuster – Represented is responsible for the investigation, evaluation, and negotiation of attorney represented bodily injury and uninsured motorist commercial vehicle claims with varying degrees of complexity. This role requires advanced claim handling skills for the interpretation of commercial vehicle policies. Conduct investigation of varying complexity, including policy language and limits, and bodily injury claims utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.

• Examine all provisions, endorsements and complex legal relationships of the claim policy and other records to verify applicable insurance coverage and make financial decisions within authority limits.
• Develop and implement negotiation strategies when communicating settlement related information to insureds, claimants, attorneys, body shop personnel, medical providers, and other parties.
• Attend depositions/mediation/arbitration/pre-trials/trials and all other legal

Conduct analyses of represented bodily injury claims. Research and interpret injury related statutory provisions and case law, examine points of impact and extent of damage relative to the injury claimed, access prior injury information, obtain proper release documentation, obtain medical reports, and conduct detailed injury-specific research relating to the injury claimed, thoroughly document injury related treatment history and develop a comprehensive settlement strategy.

• Thoroughly document the progression of each claim and set bodily injury reserves ensuring an accurate and organized record.
• Act as mentor and provide staff training.
• Collaborate with various departments to efficiently move claims toward final resolution.
• A high school diploma or equivalent is required.
• A minimum of three years casualty claim experience in the auto insurance industry.
• Proficiency in basic computer skills including Microsoft Office Suite products and web based applications.
• Comprehensive understanding of insurance policies and knowledge relevant state laws and regulations governing auto insurance claims.
• Time management skills ensuring deadlines are met for claim resolution.
• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Excellent customer service skills.
• This job is eligible to receive Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.