Commercial Card Control Manager - Vice President

Next Frontier Capital; Plano (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health coverage

Wellness centers on-site

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking a Vice President, Commercial Card Control Manager within Payments to lead a comprehensive control management program across Commercial Card processes, partnering with risk, audit, compliance, and product teams to strengthen governance and risk assessment.

You will drive risk assessments, KRIs, testing, issue management, and executive reporting, shaping the control environment to enable innovation while protecting customers and supporting sustainable growth.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Experience in control management, operational risk, audit, compliance, risk management, or a related discipline.
• Knowledge of risk management principles, control frameworks, governance practices, and issue management.
• Experience conducting risk assessments and evaluating control effectiveness.
• Strong analytical, organizational, and communication skills (written, verbal, and presentation).

Responsibilities

• Monitor the operational and compliance risk environment to identify existing and emerging risks.
• Perform risk assessments for business initiatives, product enhancements, regulatory changes, and operational processes.
• Analyze KRIs, audit findings, and regulatory developments to evaluate exposure.
• Partner with stakeholders to assess inherent and residual risks and maintain a Commercial Card risk profile.
• Identify potential control gaps and recommend sustainable solutions to mitigate risk exposure.
• Evaluate control design and effectiveness across Commercial Card processes.
• Support the planning, execution, and reporting of control testing activities.
• Assess the impact of business and technology changes on the control environment and recommend enhancements.
• Manage the end-to-end lifecycle of issues, including root cause analysis, remediation, tracking, escalation, and closure.
• Prepare executive-ready reporting and materials on risk, controls, testing, issues, and metrics.
• Support governance forums and committees with accurate documentation.

Skills

Control management

Operational risk

Audit

Compliance

Risk management

Analytical skills

Organizational skills

Written/verbal/presentation skills

Education

Bachelor’s degree or equivalent professional experience

Tools

Excel

PowerPoint

Job description

Join our Payments team supporting Commercial Card, where you’ll help shape a strong risk and control environment that enables innovation, protects customers, and supports sustainable growth.

As a Vice President, Commercial Card Control Manager in Payments, you will lead a comprehensive control management program to strengthen the risk and control environment across Commercial Card processes. You’ll partner closely with cross‑functional stakeholders to assess risk, evaluate control design and effectiveness, drive testing and issue management, and deliver clear governance reporting to senior leaders.

Job Responsibilities

• Monitor the operational and compliance risk environment to identify existing and emerging risks
• Perform risk assessments for business initiatives, product enhancements, regulatory changes, and operational processes
• Analyze key risk indicators (KRIs), internal/external events, audit findings, and regulatory developments to evaluate exposure
• Partner with stakeholders to assess inherent and residual risks and maintain an up‑to‑date Commercial Card risk profile
• Identify potential control gaps and recommend sustainable solutions to mitigate risk exposure
• Evaluate control design and effectiveness across Commercial Card business processes
• Support the planning, execution, and reporting of control testing activities in partnership with key teams
• Assess the impact of business and technology changes on the control environment and recommend enhancements
• Manage the end‑to‑end lifecycle of issues, including root cause analysis, remediation challenge, tracking, escalation, and closure
• Prepare executive‑ready reporting and materials on risk, controls, testing, issues, and metrics
• Support governance forums and committees, ensuring documentation is accurate, complete, and aligned with governance needs

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree or equivalent professional experience
• Experience in control management, operational risk, audit, compliance, risk management, or a related discipline
• Knowledge of risk management principles, control frameworks, governance practices, and issue management
• Experience conducting risk assessments and evaluating control effectiveness
• Strong analytical skills and ability to translate findings into actionable recommendations
• Strong organizational skills with the ability to manage multiple priorities
• Strong written, verbal, and presentation skills, including proficiency with Excel and PowerPoint

Preferred Qualifications, Capabilities, and Skills

• Experience supporting Commercial Card, Payments, Treasury Services, Merchant Services, or related financial products
• Knowledge of compliance and operational risk requirements, including control testing methodologies
• Experience partnering with Internal Audit, Compliance, Operational Risk, and/or regulatory stakeholders
• Familiarity with governance, risk, and control management systems and processes

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. Additional details about total compensation and benefits will be provided during the hiring process.

• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Lead Commercial Card control management to strengthen risk, governance, and testing while enabling responsible growth.