Commercial Banking - Commercial Lending Assistant

NBH Bank; Jackson (WY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

NBH Bank in Jackson Hole, WY seeks a Commercial Lending Assistant to support lenders with document prep, data entry, and client coordination.

The role emphasizes confidentiality, accuracy, and service as you manage loan files, coordinate with internal teams, and respond to borrower inquiries.

Ideal candidates have 1+ years in financial services, strong organizational skills, and proficiency in Excel and bank systems; travel is minimal.

Qualifications

• High school diploma or equivalent required.
• 1+ years of financial services experience.
• 2+ years of customer service or sales experience.
• Experience handling confidential information.
• Strong Excel, Word and Outlook skills.

Responsibilities

• Provide administrative and operational support for a team of Commercial Lenders.
• Maintain confidentiality and deliver superior customer service.
• Assist in gathering loan data and preparing documentation.
• Coordinate with internal units and third-party providers.

Skills

Customer service

Multi-tasking

Communication

Excel

Outlook

Education

High school diploma or equivalent

Bachelor’s degree in finance or accounting

Job description

Jackson Hole, Wyoming 83001, USA

Job Description

Posted Tuesday, August 4, 2026 at 6:00 AM

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Commercial Lending Assistant, you will provide administrative and operational support for an assigned team of Commercial Lenders. The position is responsible for maintaining a high level of confidentiality and superior customer service; gathering financial and loan data requirements, preparing electronic loan file documentation for consumer and commercial loans, conducting research, and coordinating services with internal business units and third-party providers. Prepare memos, correspondence and other documents as necessary.

As a Commercial Lending Assistant, you will have an opportunity to assist in the management of banker workflow and pipeline management, including early-stage loan processing duties: communicating with borrower to obtain required personal and financial items, inputting borrower and loan details into various platforms, ordering third party services and verifications, and tracking loan progress to ensure deadlines are met.

Greet customers in a professional, friendly, hospitable manner, including responding to customer inquiries, requests and complaints in person, by telephone and email correspondence with professionalism and accuracy. Navigate bank systems to provide customers with account specific details and assist in processing financial transfers, transactions, loan payments, etc. Facilitate management and tracking of Commercial and Residential Construction projects to insure compliance and timely availability of funds. Become familiar with commercial and consumer regulatory requirements to ensure compliance. Review loan documents for accuracy. Review loan files to ensure the completeness of the file and that all collateral has been secured properly.

Perform special projects as requested. Complete unplanned tasks that often require very quick turnaround with accurate delivery and results. Collaborate successfully with other staff to complete high priority assignments and coordinate work efforts. Navigate multiple computer systems, applications, and utilize search tools to find information. Adherence to all bank policies and procedures, federal and state employment laws and regulations.

Minimum Requirements: This position requires the following educational and/or job experience:

• High school diploma or equivalent required.
• 1+ years of financial services experience.
• 2+ years of customer service or sales experience.
• Experience working successfully and independently in a dynamic and challenging work environment that requires strong multi-tasking abilities to meet aggressive deadlines.
• Knowledge and understanding of loan documentation.
• Extreme level of confidentiality.
• Customer/Client Focus.
• High level of honesty and integrity.

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• Bachelor’s degree in finance or accounting.
• Superior verbal and written communication.
• Ability to organize and prioritize.
• Exercise good judgement.
• Ability to resolve issues and conflicts.
• Work independently/team member.
• Time management.
• Personal effectiveness & flexibility.
• Stress management/composure.
• Articulate and thorough.
• Strong attention to detail and accuracy with effective follow-up.
• Strong Microsoft Excel, Word and Outlook skills.

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary (typically no more than 5%).
• Must be able to travel to the office for work in-person daily

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen,employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.