Commercial Banking Administrator

Burke & Herbert Bank & Trust; Charleston (WV); On-site; USD 22,000 - 33,000; Full time

Job summary

Burke & Herbert Bank & Trust seeks a Commercial Banking Administrator to support Commercial Banking Executives in originating loans and managing credit portfolios. The role handles customer service and administrative tasks for C&I, CRE, and investor real estate lending portfolios.

The position focuses on loan data entry, document preparation, file organization, and coordination with Loan Processing. It requires organization, accuracy, and excellent communication skills to service bank customers.

Qualifications

• Associate's degree or equivalent related work experience.
• Two years loan documentation experience preferred; MS Office required.
• Excellent customer service and professional written/verbal communication.

Responsibilities

• Enter and complete loan data and prepare loan documents.
• Assemble and verify accuracy of loan documents using a checklist.
• Ensure loan files contain forms, dates and signatures by checklist.
• Disburse loan proceeds and coordinate payoffs with attorneys/appraisers.
• Process loan wires through the wire system.
• Scan/index loan items into loan files and forward to processing.
• Provide administrative support to the Loan Officer; schedule appointments.
• Cross-market financial products and refer to other banking services.
• Stay updated on loan policy and regulatory matters.

Skills

Customer service

Professional communication

Education

Associate's degree or equivalent

Tools

Microsoft Office

Job description

Burke & Herbert Bank & Trust

CLASSIFICATION: Non-exempt

REPORTS TO: Commercial Banking Administration Manager

Summary/Objective

The Commercial Banking Administrator will support Commercial Banking Executives in the origination of new loans and management of credit portfolios. This position will perform a variety of customer service and administrative functions necessary to support the relationship management of the C&I, CRE and investor real estate lending portfolios.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enter and complete loan data and prepare loan documents.
• Assemble and verify accuracy of loan documents by using a checklist.
• Ensure loan files contain the applicable forms, documentation, proper signatures, dates and other relevant information by using a checklist.
• Responsible for disbursement of loan proceeds before file is sent to Loan Processing. Send payoffs to the appropriate location cut checks for attorney, appraiser, etc., - Prepare all tickets and record on the boarding sheet.
• Process loan wires through the wire system.
• Scan/Index all loan items, loans, extensions, correspondence, appraisals, etc. into loan file.
• Forward all applicable original loan documents for storage in the collateral vault.
• Forward the loan file to the Loan Processing Department by set guidelines.
• Provide administrative assistance to the Loan Officer. Take and relay messages, schedule and maintain the Loan Officer's appointments/meetings, answer routine inquiries, and exchange factual information.
• Perform various clerical duties including filing, faxing, photocopying and word processing.
• Prepare a variety of letters and forms utilized within the Loan Department.
• Contact and maintain regular contact with bank customers, community partners and other outside sources to obtain necessary information.
• Resolve customer problems and follow up on details to resolve the matter.
• Review the status of pending loans and follows-up for a timely completion.
• Review tracking reports provided by the Loan Processing department to ensure errors are resolved in a timely manner and in accordance with policy and procedures.
• Work with Loan Review department to ensure exceptions are resolved in a timely manner.
• Cross-market financial products and services as well as make referrals to consumer lending, Wealth Management, and retail operations.
• Understand applicable legal and regulatory matters directly related to loan documentation and lien perfection.

Other duties

• Stay abreast of current developments in loan policy and procedures through reading, research and formal education.
• Assist in answering phones or waiting on customers in the Loan Reception area, if applicable.
• Other duties as assigned.

Skills/Abilities

• Excellent customer service skills required.High level of professionalism in written and verbal communication.

Education and Experience

• Associate's degree or equivalent related work experience.
• Two years prior loan documentation experience preferred. Microsoft Office experience required, including Word, Excel, and Outlook.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Office environment with job duties conducted via telephone, face-to-face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping, or standing as necessary.

Travel

Travel may be required for this position.

For Applicants located in Preston, Maryland (MD):

The anticipated salary range for this position is $16.00$24.00 per hour.

For Applicants from all other locations:

The salary will be based on experience, qualifications, and geographic location.The ranges listed for Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.

Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This employer is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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