Commercial Banking Admin and Executive Admin Assistant

AmeriServ Financial Bank; Hagerstown (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

AmeriServ Financial Bank is seeking an experienced Commercial Banking Administrator to support the Commercial Relationship Managers and Portfolio Managers in servicing the loan portfolio and assist the EVP/CLO as Executive Administrative Assistant.

The role involves coordinating with various departments, preparing documentation, and ensuring timely compliance with internal policies. Strong communication and analytical skills are required.

Qualifications

• Bachelor’s Degree preferred; Associates required with 5+ years in commercial banking and loan operations.
• Strong communications, analytical, and interpersonal skills.
• Working knowledge of Word and Excel is required.

Responsibilities

• Provide admin support to the EVP/Chief Lending Officer and prepare board meeting correspondence.
• Manage day-to-day activity of Loan Production Officers and liaise with other bank areas.
• Contribute to portfolio production goals and ensure timely documentation processing.
• Review appraisals, lien and flood searches, property reports, and related loan information.
• Support pre-closing control processes, including insurance coordination and commitment/disbursement tasks.
• Resolve post-closing documentation exceptions with Portfolio/Relationship Managers.

Skills

Communication Proficiency

Written Communication

Analytical Skills

Organizational Skills

Deadline Oriented

Ethical Conduct

Computer Proficiency

Education

Associates degree

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Summary Objective

Commercial Banking Administrator that support the Commercial Relationship Managers and Commercial Portfolio Managers in servicing the existing loan portfolio and works with the Executive Vice President and Chief Lending Officer as Executive Administrative Assistant. This may include, not limited to, direct and indirect customer contact and assistance with loan requests and modifications/reaffirmations of new and existing loans.

Essential Functions

• Provide administrative support to the EVP/Chief Lending Officer in fulfilling market and business development objectives when needed such as preparing correspondence for department and board meetings.
• Manage the day-to-day activity of the Loan Production Officers and liaison with other areas of the bank as required.
• Contribute to the successful achievement of the assigned portfolio(s) production goals.
• Accurately complete and process various forms of correspondence required to service customers and meet internal policy requirements.
• Prepare and review necessary documentation and forms including, but not limited to, situation pages and modification memos in an efficient manner. Review approvals and request real estate appraisals, lien and flood searches, property reports, environmental investigations, and other requests for information as needed in a timely manner.
• Support the Relationship Manager in the pre-closing control number process by contacting insurance companies, completing the commercial documentation request form, control number checklist, commitment/disbursement authorization, etc as needed.
• Clear any post-closing documentation exceptions with the assistance of the Portfolio Manager or Relationship Manager.
• Monitor reports including but not limited to loans maturing in 90 days, annual line review, monthly letter of credit report, etc. to ensure that all reaffirmations/reviews meet internal policy requirements and are completed in a timely manner.
• Monitor and ensure the timely resolution of documentation and financial exceptions as well as various tickler system requirements such as insurance verification and real estate tax receipts. Process all pertinent information in a timely manner.
• Review and research UCC Continuation forms to ensure that UCC is filed correctly and that it adheres to the terms and conditions of the loan approval. Provide the information to the Relationship Manager/Portfolio Manager for their decision.
• Update information on required forms for internal risk assessment including loan officer reviews, asset quality reviews and property re-evaluations and submit completed forms to Portfolio Manager.
• Review unfunded commitment report and advise Portfolio Manager and Relationship Manager of pending expirations.
• Provide appropriate support in resolving any customer service issues.
• Perform all other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory Responsibility

This position does not require supervision of employee(s).

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demand(s)

The employee is frequently required to 1) Type or otherwise work with fingers, 2) Talk expressing or exchanging ideas by means of spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers or clients accurately, loudly, or quickly; 3) Hearing – perceiving the nature of sounds at normal speaking levels with/without correction. Ability to receive detailed information through oral communication and make discriminations in sound; 4) Specific vision abilities required by this job include: viewing a computer monitor, extensive reading.

Sedentary work may require occasionally lifting up to 10 pounds and/or moving up to 25 pounds. This work involves sitting most of the time, with walking and sitting.

Travel

No travel is required for this position except for possible training and/or conferences.

Competencies

• Communication Proficiency (Verbal and Written)
• Strong Computer Skills (Word and Excel)
• Detailed Oriented
• Analytical Skills
• Organizational Skills
• Deadline Oriented
• Ethical Conduct

REQUIRED/PREFERRED EDUCATION And EXPERIENCE

Bachelor’s Degree is preferred, Associates required with at least five (5) years’ experience in commercial banking and loan operations background with a working knowledge of Word and Excel is required. Candidates must possess strong communications, and analytical and interpersonal skills.