Commercial Auto Claims Adjuster - Remote

MaineGuide; Maine; Hybrid; USD 34.000 - 45.000; Vollzeit

Zusammenfassung

Mobilitas Insurance is seeking a Commercial Auto Claims Adjuster - Remote. You will handle routine non-injury commercial auto claims and assess higher-complexity cases, ensuring timely settlements and coverage verification.

Requirements include a High School Diploma or GED, an active Adjuster license or plan to obtain within 90 days, strong math and computer skills, and the ability to type 30 wpm. This remote role supports work from home across the United States with training beginning January

Qualifikationen

• High School Diploma or GED required.
• Licensed Adjuster for applicable states or license within 90 days.
• Basic math and ability to use various software applications.
• Must meet work-from-home requirements and maintain a designated workspace.
• Ability to type at least 30 words per minute.

Aufgaben

• Handle routine non-injury commercial and specialty auto claims from open to settlement.
• Open, investigate, evaluate, and settle claims while ensuring regulatory compliance.
• Verify policy coverage and coordinate with insureds and claimants as primary contact.
• Investigate and negotiate liability and property damage claims; assist on higher complexity cases.
• Manage inbound calls and maintain an active claims inventory; communicate updates.
• Coordinate towing, storage, and rental arrangements; address subrogation and total losses.
• Travel as needed for meetings and training; participate in team culture.

Kenntnisse

Customer service experience

License Adjuster

Typing 30 wpm

Work from home setup

Software proficiency

Ausbildung

High School Diploma/GED

Bachelor's degree (preferred)

Jobbeschreibung

Thank you for considering opportunities with us!

Job Title

Commercial Auto Claims Adjuster - Remote

Requisition Number

R8093 Commercial Auto Claims Adjuster - Remote (Open)

Location

Nevada - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker {+ 21 more}

Job Information

We're Mobilitas, created by CSAA Insurance Group, we serve the unique needs of the modern mobility sector. We specialize in tailored solutions for today's evolving transportation landscape, helping our partners handle risk, move quickly and deliver exceptional experiences. We're looking for motivated, innovative individuals who think big, move fast and want to help shape the future of mobility.

Hablas Espanol? Estamos buscando agentes de reclamaciones bilingues! No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminologia de aseguranza en ingles y espanol.

We are actively hiring for a Commercial Auto Claims Adjuster - Remote

Your Role:

As a Commercial Auto Claims Adjuster, you will handle routine non-complex to moderately sophisticated non-injury Commercial and Specialty claims. You are responsible for opening, investigating, evaluating, and settling auto claims and ensuring compliance with Department of Insurance and other statutory requirements. At a proficient level, you will adjust higher-complexity liability claims including property damage claims and total losses. You will be responsible for verifying coverage on policies with standard commercial symbols and/or specialty exposures. For claims with injury assigned to a casualty adjuster, you will service the physical damage exposures in collaboration with the casualty adjuster.

Your Work:

• Contact insureds, claimants, and other involved parties to confirm loss details and applicable policy coverage. Explains claims process, next steps, and outcomes to involved parties. Is the primary point of contact for auto physical damage questions.


• Investigates, evaluates, negotiates, and settles first- and third-party auto/property damage claims from start to finish.


• Takes inbound calls from customers and maintains an inventory of pending claims.


• Conducts coverage and liability investigations.


• Advices customers of available benefits, coverages, and liability outcomes.


• Coordinates and leads all aspects of the claims process; keeping customers informed.


• Negotiates estimating damages and supplements.


• Validates reparability and monitors repairs.


• Arranges towing, storage, and rental vehicles as needed.


• Addresses subrogation and total loss responsibilities.


• Ensures the insurance program agreements and Claim Service Level agreements between external clients and Mobilitas Insurance are adhered to.


• Ensures compliance that specific state regulations and/or policy provisions is completed with needed file documentation and appropriate correspondence.


• Supports other areas of claims as needed.


• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).


• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).


• Travels as needed for role, including divisional / team meetings and other in-person meetings.


• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Work Schedule:

The expected schedule for this role is the flexibility to work any shift 7 days a week, 7:00 A.M. to 7:00 P.M. Pacific Time (PT). Schedule requirements may change to support business and operational needs.

Virtual, on-camera training:

• Our paid training program is scheduled to begin on Monday, January 11th, 2027.


• Training schedule: Monday-Friday from 8:00 A.M. to 5:00 P.M. Pacific Time.

Required Experience, Education and Skills:

• High School Diploma/GED or a minimum of one year of customer service experience in a virtual environment leveraging internet, phone, and chat features.


• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of completing the provided licensing training.


• Basic math and moderate computer skills with technical aptitude to utilize a variety of software applications.


• Must meet work from home requirements including internet speeds and designated workspace.


• Ability to type 30 wpm.

What would make us excited about you?

• Bachelor's degree.


• Two or more years of customer service experience preferred. Prior insurance claims experience also preferred.


• Bilingual a plus!


• Auto physical damage training and/or I-CAR or SCLA enrollment preferred.


• Strong Customer Service skills for both internal/external customers.


• Strong analytical, problem-solving, and organizational skills, as well as the ability to prioritize and multitask effectively.


• Strong oral and written communication skills.


• Strong negotiation skills.


• Active contributor to team success.


• Flexibility to work between the hours of 7:0 A.M. to 7:00 P.M. PST, including weekends and/or holidays.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at Mobilitas?

At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition:

We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

Career Growth:

We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace:

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging:

An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability:

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Mobilitas is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [e-mail].

Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Mobilitas is an equal opportunity employer.

The national average hourly rate for this position is $25.32-$28.13. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $25.32-$33.71. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay.Colorado Specific Job Range :$52,650.00 - $64,250.00This job posting will be unposted on Fri, 25 Dec 2026.