Commercial Auto Bodily Injury Claims Specialist

First Chicago Insurance Company; Chicago (IL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salaries

Hybrid Remote/In-Office Flexibility

Training & Development

Medical and Dental

401k with a generous company match

Paid Time Off and Holidays

Tuition Reimbursement

Wellness Program

Company events

Job summary

First Chicago Insurance Company in Chicago, IL is seeking a Commercial Auto Bodily Injury Claims Specialist to join our team.

You will handle investigating and settling auto bodily injury claims, including complex liability and coverage issues, with a focus on fair, prompt closure.

We offer a hybrid work arrangement with flexible scheduling and a competitive benefits package to support your professional growth.

Qualifications

• Minimum 5 years of commercial auto claims experience.
• Strong analytical, organizational, and communication skills.
• Knowledge of policies, file procedures, and state regulations.
• Ability to pass required licensing examinations.
• Litigation experience is a plus.

Responsibilities

• Review and determine action on each file to support final disposition.
• Investigate, evaluate, and settle total loss files.
• Work with customers to develop evidence and establish facts.
• Maintain thorough documentation of file activity.
• Organize and prioritize work for prompt claim conclusions.
• Negotiate liability claims after investigations.
• Prepare and present claim evaluations for settlement authority.
• Notify Underwriting of adverse information.
• Adhere to unfair claim practices in states where doing business.
• Coordinate with vendors to manage expenses and service quality.
• Provide customer service to internal and external clients.
• Handle other duties as assigned.

Skills

5+ years commercial auto claims exp.

Analytical & communication skills

Knowledge of state insurance rules

Licensing exam readiness

Litigation experience preferred

Job description

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

If you are an experienced CLAIMS PROFFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFFESSIONAL!!

We are seeking a Commercial Auto Bodily Injury Claims Specialist to join our team!

The Commercial Auto Bodily Injury Claims Specialist will handle investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. complex claims including those involving coverage related property damage/total loss claims to prompt, courteous and fair closure of collision, comprehensive, rental, towing and property damage claims while maintain a reasonable expense factor.

Duties & Responsibilities

• Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
• Investigate, prepare evaluation and settle total loss files for insureds and claimants. Follow up as needed relative to obtaining of the properly signed title in order to resolve all salvage in a timely manner
• Work directly with internal and external customers to develop evidence and establish facts on assigned claims
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim
• Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
• Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
• Prepare and present claim evaluations for the appropriate settlement authority
• Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
• Familiar with unfair claim practices in states where doing business
• Conduct business with vendors in a manner with maintains a reasonable expense factor and upholds the company's reputation for quality service
• Provide customer service both to internal and external customers
• Handle other duties as assigned

Qualifications Required

• 5+ years previous Commercial Auto Claims Insurance experience A MUST!
• Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
• General working knowledge of policies, file procedures, state rules and regulations
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster
• Litigation experience preferred.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Flexible Schedules
• Hybrid Remote/In-Office Flexibility Available
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!