Commercial Appliance Technician- In house

Wire One Communications; Woburn (MA); Presencial; USD 39.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Telehealth

FSAs

401(k) with employer matching

Paid time off

Descripción de la vacante

Wire One Communications is seeking a skilled Commercial Appliance Technician to diagnose, repair, and test commercial appliances in-house. The role focuses on mechanical and electrical troubleshooting, high-quality repairs, and maintaining safety standards before equipment is returned to service.

The ideal candidate will work independently in a service facility with strong attention to detail, organization, and the ability to follow manufacturer specs and company procedures.

Formación

• Experience repairing commercial appliances, commercial kitchen equipment, refrigeration equipment, or similar mechanical/electrical systems.
• Strong troubleshooting skills to identify root causes of failures.
• Ability to read and interpret manuals, wiring diagrams, schematics, and repair documentation.

Responsabilidades

• Diagnose mechanical, electrical, and operational issues with commercial appliances and equipment.
• Troubleshoot failures using documentation, diagrams, tools, and manufacturer specs.
• Repair, replace, and adjust defective components to meet safety standards.
• Perform preventive maintenance and identify potential issues before failures.
• Test repaired equipment to verify operation and safety before return to service.
• Document findings, repairs, and parts used in work-order system.

Conocimientos

Troubleshooting

Mechanical aptitude

Electrical knowledge

Reading schematics

Safety awareness

Attention to detail

Multi-tasking

Communication

Herramientas

Diagnostic tools

Meters

Hand tools

Power tools

Descripción del empleo

About Us

From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly.

We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.

About The Job

We are seeking a skilled, dependable, and detail-oriented Commercial Appliance Technician to diagnose, troubleshoot, repair, and test commercial appliances and equipment. This position is responsible for evaluating equipment issues, identifying root causes of failures, completing quality repairs, and ensuring that all equipment meets established safety and operational standards before being returned to service.

The ideal candidate has strong mechanical and electrical troubleshooting skills, takes pride in producing high-quality work, and can work independently while maintaining productivity and organization in a service facility.

This is an in-house service position. The role does not include field service calls, on-site customer installations, or travel to customer locations.

What You’ll Do

• Diagnose mechanical, electrical, and operational issues with commercial appliances and equipment.
• Troubleshoot equipment failures using technical documentation, wiring diagrams, diagnostic tools, and manufacturer specifications.
• Repair, replace, and adjust defective components, including motors, switches, thermostats, heating elements, pumps, valves, control boards, and other appliance parts.
• Perform preventive maintenance and identify potential equipment issues before they result in additional failures.
• Disassemble and reassemble equipment as necessary to complete repairs safely and efficiently.
• Test repaired equipment to verify proper operation, performance, and safety before releasing it from the repair area.
• Identify recurring failures and recommend corrective actions to improve equipment reliability.
• Complete repairs in accordance with manufacturer specifications, company procedures, and applicable safety standards.
• Accurately document diagnostic findings, repairs performed, parts used, and outstanding issues in the company's service or work-order system.
• Verify that all required repairs and operational tests are completed before closing work orders.
• Maintain accurate records of equipment condition, repair history, and parts requirements.
• Escalate complex technical issues, unusual failures, and repairs requiring additional authorization to the Department Manager.
• Identify and request the correct replacement parts needed to complete repairs.
• Communicate parts shortages, backorders, and potential repair delays to the appropriate personnel.
• Use appropriate personal protective equipment and maintain safe work practices.
• Ensure repaired equipment is properly assembled and safe to operate before testing or release.

Requirements

What You Bring

• Previous experience repairing commercial appliances, commercial kitchen equipment, refrigeration equipment, or comparable mechanical and electrical equipment preferred.
• Strong troubleshooting skills and the ability to identify the root cause of equipment failures.
• Working knowledge of electrical circuits, mechanical systems, motors, controls, and appliance components.
• Ability to read and interpret technical manuals, wiring diagrams, schematics, and repair documentation.
• Familiarity with diagnostic tools, meters, hand tools, and power tools.
• Ability to safely disassemble, repair, reassemble, and test commercial equipment.
• Basic computer skills and the ability to accurately complete electronic work orders and service records.
• Strong attention to detail, organization, and commitment to quality workmanship.
• Ability to manage multiple repair assignments and prioritize work based on urgency and established deadlines.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to lift, carry, and move appliances, components, and tools within the limits established by company safety policies.
• Ability to use hand tools, power tools, and diagnostic equipment safely.
• Ability to work around electrical, mechanical, hot-surface, and other equipment-related hazards while following established safety procedures.

Nice to Have

• Technical school, vocational training, or relevant industry certifications.
• Manufacturer-specific commercial appliance training.
• Experience with commercial foodservice equipment, including ovens, ranges, fryers, dishwashers, ice machines, and refrigeration units, as applicable to the company's product line.

What Makes Us Special

Compensation and Benefits

• Competitive pay: $28-$30 per hour
• Paid time off and company holidays
• Comprehensive benefits package including:
• Medical, Dental, and Vision Insurance
• Company-Paid Basic Life and AD&D Insurance
• Short-Term and Long-Term Disability
• Telehealth and Wellness programs
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• 401(k) with employer matching

Our Culture & Work

• A team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other.
• Work that creates real moments: Every event represents something meaningful—a wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years.
• Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide.
• Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations.
• Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events.
• Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.