Commercial Appliance Technician

Performance Food Group (New); Menasha (WI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group is seeking an Equipment Service Technician to manage accounts in a defined geographic area, install and test beverage and chemical equipment, and train customers on proper use. The role emphasizes face-to-face service, collaboration with sales teams, and ensuring equipment operates reliably.

Travel to customer sites is required, with a Monday–Friday schedule and occasional evenings. The position offers competitive pay, benefits from Day 1, and opportunities for growth

Qualifications

• Face-to-face customer service in various situations.
• Provide assistance and training to accounts.

Responsibilities

• Manage accounts in geographical area and provide assistance and training to such accounts.
• Maintain proper functioning of beverage and chemical equipment.
• Install and test various equipment.
• Assist customers and sales people determine best equipment or products for application.
• Provide face-to-face customer service in various situations.
• Drive to customer sites to assist in correcting problems.
• Prepare schedules for service or installation.
• Performs other related duties as assigned.

Skills

Face-to-face customer service

Training

Education

High School Diploma or Equivalent

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Schedule: Monday- Friday 8:00 AM- 4:30 PM. Rotating Weekend Schedule required and some evening hours as needed.

Position Summary

Responsible for managing accounts in geographical area providing assistance and training to such accounts by maintaining proper functioning of various beverage and chemical equipment. Installs and tests various equipment. Assists customers and sales people to determine best equipment or products for application. Communicates and interacts with customers, vendors and company personnel in a professional and courteous manner while providing accurate and timely information. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Position Responsibilities

• Manage accounts in geographical area and provide assistance and training to such accounts.
• Maintain proper functioning of various beverage and chemical equipment.
• Install and test various equipment.
• Assist customers and sales people determine best equipment or products for application.
• Provide face-to-face customer service in various situations.
• Drive to customer sites to assist in correcting problems.
• Prepare schedules for service or installation.
• Performs other related duties as assigned.

Qualifications

• High School Diploma or Equivalent
• 6 - 12 months equipment sales and / or maintenance
• Valid Driver's license and acceptable motor vehicle record

Preferred Qualifications

• 1 - 2 years equipment sales and / or maintenance within foodservice industry.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.