Commercial Appliance Service Technician

DUFFY; Jamestown (NY); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401k with company match

Company vans to take home

Company uniforms

Ongoing training

Advancement opportunities

Annual company picnic

Job summary

Duffy’s AIS is seeking a skilled Commercial Appliance Service Technician to diagnose and repair commercial kitchen equipment in Jamestown, NY. You’ll drive a company van home and represent a dedicated service team focused on customer satisfaction.

We value hands-on expertise, CFESA certification, and ongoing training. After-hours standby and advancement opportunities are available within a growing regional service organization.

Qualifications

• Electrical, electronic, and mechanical skills are required.
• Strong problem-solving abilities and customer communication skills.
• Valid driver’s license and a safe driving record are required.

Responsibilities

• Troubleshoot, diagnose, and repair cooking equipment.
• Complete service calls in a timely manner.
• Order parts and complete required paperwork.
• Attend remote and in-person training sessions.
• Maintain service vehicle per recommended intervals.
• Work safely, ethically, and professionally.

Skills

Electrical/Mechanical skills

Problem solving

Customer communication

Punctuality/organization

Computer literacy

Driver's license & clean record

Job description

Commercial Appliance Service Technician

Location: Jamestown, NY

Pay: $30.00-$40.00 Full-time

We're seeking a skilled and motivated Service Technician to join our team! Want to drive a company van home and represent a team that values you as more than just a number? We're looking for someone who's ready to be the face of our company -- a true ambassador and service hero for our customers. Become part of a growing team where your skills are appreciated! Once skill levels are achieved, you will be responsible for diagnosing and repairing commercial kitchen equipment such as ovens, fryers, dishwashers, refrigeration & more.

Job Responsibilities:

• Troubleshoot, Diagnose, and Repair Cooking Equipment
• Work safely and ethically, be honest and committed in your work
• Treat customers and employees with respect, courtesy and professionalism
• Complete service calls in a timely manner
• Communicate effectively with customers, manager, dispatcher, and sales
• Participate in normal rotation of after-hours and weekend standby duty
• Identify new customers and additional opportunities within existing accounts
• Maintain service vehicle in accordance with recommended service intervals
• Order Parts and Complete Required Paperwork completely
• Attend remote and in person Training Sessions

Minimum Requirements:

• Strong electrical, electronic, and mechanical skills
• Problem solver
• Strong customer communication skills
• 100% dedication to working hard, being on time, and staying organized
• Computer literacy
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver’s license and driving record that aligns with our safety standards.
• Must be at least 18 yrs of age
• We will train for job specific repairs and equipment

Desired Characteristics:

• Two years of cooking equipment service (or related military) experience
• Refrigeration/ HVAC experience
• EPA 608 Certificatio n
• CFESA Certification and Factory training

Benefits of Employment:

• Company contributions towards health, dental and vision insurance
• Company-matched 401k contributions
• Low mileage, lettered service vans provided, which you can take home every night
• Company uniforms
• Continuous training to keep your skills sharp
• Advancement opportunities
• Company-wide picnic and holiday dinner every year

About Duffy’s AIS

Combining the efforts of Duffy’s Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy’s AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York just within the last five years.

Duffy’s AIS was one of the first in the world to achieve the status of CFESA Company Certification. All of our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important…and that training doesn’t stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment

Duffy's AIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.