Commercial Account Manager

Motive; United States; À distance; USD 90 000 - 140 000; Plein temps

Résumé du poste

Motive is seeking a Commercial Account Manager in the United States to cultivate strategic relationships with growing accounts, perform needs analyses, and deliver tailored demos. You will work cross-functionally with success, support, product, and analytics teams to maximize revenue and reduce churn while guiding customers through renewal cycles.

The role emphasizes consultative selling, executive communication, and a proactive, team-oriented approach in a fast-paced, quota-driven environment.

Qualifications

• Bachelor’s Degree and/or exposure to US/Canada B2B customers.
• 4+ years of relevant sales or account management experience.
• Proven success in end-to-end sales or complex deal management.
• Strong relationship-building and executive-facing communication.

Responsabilités

• Develop executive relationships and deeply understand client businesses to identify growth opportunities.
• Conduct needs analyses to map pain points to Motive solutions.
• Deliver tailored product demos to commercial accounts.
• Collaborate with customer success, support, product specialists, and analytics to drive growth.
• Manage contract renewals and minimize churn through proactive planning.
• Resolve issues by identifying root causes and implementing solutions.
• Strategically plan to meet and exceed sales goals and revenue quotas.
• Provide consultative insights on platform usage and market trends.

Connaissances

Executive relationships

Deal management

Cross-functional collaboration

Communication skills

US/Canada B2B experience

Formation

Bachelor’s Degree

Outils

CRM systems

Description du poste

Who we are:

the company empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the the company platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

the company serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role

As a Commercial Account Manager, you will work with growing and strategically important customers. Professionals in this role generally build on their SMB experience, handling larger, more complex accounts that require a nuanced understanding of the the company platform and the customer’s operational challenges. We are looking for individuals with a track record of success, strong motivation, exposure to US customers, and a commitment to refining their sales and account management skillset.

A successful Commercial Account Manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement. Strong interpersonal skills, a strong technical aptitude, and a high attention to detail are essential. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. Expect a fast-paced, quota-driven environment where adaptability is key.

What You'll Do

• Develop strong executive relationships and a deep understanding of your commercial clients’ businesses in order to identify opportunities for growth and expansion.
• Conduct thorough needs analysis to align customer pain points with the the company solution.
• Perform compelling product demos tailored to the unique needs of your commercial accounts.
• Collaborate with cross-functional teams—customer success, support, product specialists, sales engineers, analytics, and more—to optimize growth opportunities for your customers.
• Manage contract renewals and minimize churn, ensuring maximum revenue retention through proactive communication and strategic account planning.
• Proactively resolve issues by identifying root causes, determining the best course of action, and implementing solutions.
• Strategically plan to meet and exceed sales goals and revenue quotas.
• Deepen your understanding of the the company platform and market trends to provide consultative insight to customers and internal teams.

What We're Looking For

• Bachelor’s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
• 4+ years of relevant or transferable work experience (post a higher education degree).
• Demonstrated success in an end-to-end sales or account management environment, including complex deal management.
• Effective leadership or influencing skills with the capacity to manage both internal stakeholders and customer executives.
• Strong relationship-building skills with the ability to engage decision-makers by understanding their business challenges and mapping them to the company’s offerings.
• Excellent communication skills for presenting, negotiating, and overcoming objections in a consultative environment.
• Proven experience managing contract renewals and mitigating churn to drive revenue retention.

Creating a diverse and inclusive workplace is one of the company's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is the company's policy to require that employees be authorized to receive access to the company products and technology.

Regarding US-based roles, depending on your role and primary work location, the company Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.