Collision General Manager

Caliber; Hagerstown (MD); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Industry comparable pay — paid weekly

Paid vacation & holidays

Career growth opportunities

Paid trainings and certifications (I-C

Job summary

Caliber Collision has an immediate opening for a Collision General Manager in Hagerstown, MD to run the center’s operations, including risk management, production, client metrics, and administration.

You will recruit, recognize, and retain talented teammates, monitor financial performance, and review prior month metrics to identify opportunities and trends. Lead repairs that are thorough, safe, and profitable per SOPs and industry guidelines.

Qualifications

• 3+ years of collision management experience required.
• Proven leadership abilities and team development skills.
• Strong understanding of collision repair processes and safety standards.

Responsibilities

• Oversee the daily operations of the collision center.
• Recruit, develop, and retain top teammates.
• Monitor center financial performance and production metrics.
• Ensure repairs are thorough, safe, and profitable per SOPs.

Skills

Collision management

Leadership

Risk management

Customer service

Operations oversight

Tools

CCC1

Job description

Service Center

Hagerstown

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

OUR COLLISION GENERAL MANAGER FOR THIS POSITION CAN MAKE UP TO:

• $95,000 - $100,000

BENEFITS OF JOINING CALIBER

• Benefits from day one When you join Caliber, you’ll become immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 3+ years of Collision Management Experience
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands‑on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.