Collision General Manager

Caliber; Franklin (TN); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Collision General Manager to lead their service center operations. This role is pivotal in ensuring vehicles are repaired safely and profitably, while also focusing on teammate development and financial performance. With a commitment to customer satisfaction and safety, this company offers a dynamic environment for career growth and ongoing training. Join a team dedicated to restoring the rhythm of customers' lives and making a significant impact in the automotive industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Career Growth Opportunities

Paid Training

Certifications (I-CAR, ASE)

Qualifications

• 3+ years of collision management experience required.
• Valid driver’s license and eligibility for insurance coverage.

Responsibilities

• Oversee entire operation of the service center.
• Recruit, recognize, and retain talented teammates.

Skills

Collision Management Experience

Customer Service Skills

Collision Estimatics

CCC1 Experience

Knowledge of Repair Processes

Prioritization Skills

Adaptability in Fast-Paced Environment

Job description

Job Summary

Service Center: Franklin - Columbia Ave

Caliber Collision has an immediate opening for a Collision General Manager. This role involves overseeing the entire operation of the center, including risk management, teammate development, client metrics, production, and administration. The manager will recruit, recognize, and retain talented teammates, monitor financial performance, and review previous month’s metrics to identify opportunities and trends. Ensuring vehicles are repaired thoroughly, safely, and profitably according to Caliber’s SOPs, insurance standards, and industry guidelines is essential.

Benefits of Joining Caliber

• Benefits from day one: medical, dental, and vision insurance
• Industry-competitive pay, paid weekly
• Paid vacation & holidays, beginning day 1
• Opportunities for career growth—promotion from within
• Paid training and certifications (I-CAR, ASE)

Requirements

• 3+ years of collision management experience
• Valid driver’s license and eligibility for company insurance coverage

Abilities, Skills, and Knowledge

• Advanced understanding of collision estimatics
• Experience with CCC1
• Knowledge of repair processes and procedures
• Ability to understand written and verbal instructions
• Prioritization skills and adaptability in a fast-paced environment
• Customer service skills for internal and external clients
• Physical ability to perform tasks involving reaching, kneeling, bending, squatting, and lifting objects over 50 lbs

About Caliber

With over 1,700 centers nationwide, Caliber offers a full range of automotive services, including collision repair, glass repair, mobile diagnostics, and fleet services. Our mission is to restore the rhythm of our customers’ lives, with over 30,000 teammates dedicated to safety and customer satisfaction. We promote career development through ongoing training and leadership opportunities.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Manufacturing
• Industry: Motor Vehicle Manufacturing