Collision General Manager

Classic Collision; Daytona Beach (FL); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Paid Weekly

Training

Team Culture

401K Match

Medical/Dental/Vision

PTO 6 Holidays

Rewarding Work

Job summary

Classic Collision is seeking a General Manager for its auto body operation in the Daytona Beach area. The role focuses on leading center performance, staff development, and customer satisfaction while maintaining financial accountability.

The ideal candidate has 5+ years in collision repair management, proficiency with CCC One and MS Office, and the ability to travel up to 25%. This position offers opportunities for growth and competitive benefits.

Qualifications

• Five+ years in collision repair/auto body management.
• Proven leadership and staff development ability.
• Experience reading and understanding financial P&L statements.
• CCC One estimating platform and MS Office proficiency.
• Willingness to travel up to 25%.

Responsibilities

• Lead center performance through metrics, quality, and culture.
• Communicate and manage organizational change across the team.
• Stay updated on vehicle repair procedures and technology.
• Coach staff and resolve customer concerns to ensure satisfaction.
• Recruit, interview, and hire new staff as needed.
• Train new hires on policy and procedures.
• Promote safe, clean working conditions and external relationships.
• Engage with area insurance contacts and referrals.
• Contact claims managers and dealer accounts monthly.
• Participate in external marketing and team-building activities.
• Other duties as assigned.

Skills

Leadership

P&L analysis

Staff development

Communication

Travel readiness

Education

ICAR Platinum certification

Tools

CCC One

MS Office

Job description

Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.

Classic Collision offers competitive pay, benefits, and career advancement opportunities.

Why Choose Classic Collision?

• Paid Weekly
• Continuous Training
• Supportive Team Culture
• Company match 401K
• Medical/Dental/Vision
• Paid Time Off – 6 Paid Holiday
• Rewarding Work

The General Manager is responsible for the overall operations and financial results of their assigned store including but not limited to operations, internal and external development, business relationships, and profitability. The General Manager is expected to mentor all direct reports while leading the team effectively and efficiently.

Essential Responsibilities

• Actively lead center level performance through key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Stay abreast of current vehicle repair procedures and technologies
• Manage and hold all staff accountable for shop performance through Recipe Book execution
• Ensure customer satisfaction by coaching staff and resolving customer concerns as required
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote safe, clean working conditions
• Promote, develop and act as a liaison with area insurance contacts and other referral points
• Contact all claims managers and dealer accounts every month
• Participate in external marketing and team building activities as requested
• Other duties may be assigned as necessary

Skills/Requirements

• Minimum of five years collision repair / auto body management experience REQUIRED
• Proven leadership and track record of employee development
• Ability to read and understand financial P&L statements required
• ICAR Platinum certification preferred
• Ability to travel up to 25%
• Must have valid a driver's license and be eligible for insurance coverage
• Working knowledge of CCC One estimating platform and management system
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

Physical Demands & Work Environment

• Frequently required to stand
• Frequently required to walk
• Occasionally required to sit
• Frequently required to use hands and fingers
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually required to lift/push weights up to 50 pounds

Behaviors/Competencies

• Integrity - Respect, and accountability at every level and in every interaction
• Customer Service - Provide the highest level of customer service while building customer satisfaction and retention
• Innovation - Develops and displays innovative approaches and ideas to our business
• Teamwork - Contributes to building a positive team spirit. Supports everyone’s efforts to succeed

Classic Collision is an Equal Opportunity Employer

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex, including pregnancy, sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

Reasonable Accommodations

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail [e-mail] or call [phone]. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.

This job description is not a complete statement of all duties and responsibilities comprising the position.