Collision Estimator Trainee: Fast-Paced, Hands-On

Caliber Collision; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision

Overtime pay

Paid vacation

Career advancement

Hands-on training

Job summary

Caliber Collision is hiring a Collision Estimator Trainee in Charlotte. The role involves greeting customers, determining their needs, and providing guidance.

You will support Collision Estimators with drop-offs, vehicle mapping/marking and photography, while coordinating transportation and paperwork to ensure timely, accurate repairs. As a trainee, you will operate in a fast-paced production shop environment, learn Caliber’s SOPs and collaborate with teammates and vendors to deliver world-class

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Sales experience is a plus.
• Must have a valid driver's license.
• Must be 21 years or older.

Responsibilities

• Greet customers in person or on the phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork for repairs.
• Perform active customer deliveries while communicating with customers, teammates and vendors.
• Adhere to Caliber’s SOPs, insurance partners and industry guidelines.

Skills

Customer service

Sales experience

Job description

Caliber Collision is hiring a Collision Estimator Trainee in Charlotte. The role involves greeting customers, determining their needs, and providing guidance.

You will support Collision Estimators with drop-offs, vehicle mapping/marking and photography, while coordinating transportation and paperwork to ensure timely, accurate repairs. As a trainee, you will operate in a fast-paced production shop environment, learn Caliber’s SOPs and collaborate with teammates and vendors to deliver world-class