Collision Estimator

Crash Champions; Gluckstadt (MS); Sur place; USD 65 000 - 128 495; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Résumé du poste

Crash Champions, located in Gluckstadt, Mississippi, is seeking a dedicated professional to manage customer vehicle repair processes and insurance interactions. The ideal candidate will have excellent customer service and organizational skills, along with the ability to adapt to a fast-paced environment.

This role offers a competitive salary range of USD $65,000.00 to $128,495.00 annually, along with benefits including medical, dental, and vision insurance, a 401k with match, and paid holidays.

Qualifications

• Strong customer service skills are essential.
• Ability to organize effectively and manage multiple tasks.
• Experience with insurance partners preferred.

Responsabilités

• Educate customers on vehicle repairs and insurance procedures.
• Complete initial and final estimates after damage evaluation.
• Manage the quality of each repair process and keep customers informed.
• Pull and review data procedures for Body Technicians.
• Handle disbursement paperwork and ensure carrier requirements are met.

Connaissances

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Ability to deal with fast-paced environments

Knowledge of multiple estimating systems

Outils

CCC One

Mitchell

Audatex

Description du poste

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of high‑line and luxury EV repair centers, services customers at more than 650 state‑of‑the‑art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
• Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier‑specific requirements are complete.

Qualifications

• Customer Service Skills.
• Organization and multi‑tasking skills, good time management and the ability to adapt easily to a fast‑paced environment.
• Knowledge of dealing with Insurance partners preferred.
• Ability to deal with fast‑paced environments.
• Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full‑time employee in this position.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Posted Min Pay Rate

USD $65,000.00/Yr.

Posted Max Pay Rate

USD $128,495.00/Yr.