Collections Specialist - Billing & Payments

Everon; Irving (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Everon is looking for a Collection Agent located in Irving, Texas. This role emphasizes exceptional customer service while ensuring that receivables are collected and strong customer relations are maintained. The Collection Agent will respond to customer inquiries, assist with billing issues, and handle credit card payment corrections.

Candidates should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Experience in collections is a plus, but not required. Join Everon for a rewarding career!

Qualifications

• Ability to read and interpret documents in English.
• Zero to two years of collections experience are preferred.

Responsibilities

• Respond to customer questions and resolve issues.
• Initiate outbound calls to correct payment errors.
• Meet departmental standards for productivity.
• Participate in internal quality improvement teams.

Skills

Basic typing ability

Multi-tasking

Basic math skills

Problem solving skills

Communication skills

PC experience

Education

High school diploma or equivalent

Job description

Everon is looking for a Collection Agent located in Irving, Texas. This role emphasizes exceptional customer service while ensuring that receivables are collected and strong customer relations are maintained. The Collection Agent will respond to customer inquiries, assist with billing issues, and handle credit card payment corrections.

Candidates should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Experience in collections is a plus, but not required. Join Everon for a rewarding career!