Collections Specialist

HCA Healthcare; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & disability

401(k) plan with employer match

Education support

Employee discounts

Job summary

Premier Ambulatory Surgery Center, part of HCA Healthcare, seeks a Collections Specialist to complete follow-up and collections for patient services under supervision of the Business Office Manager/Supervisor. You will obtain payment from third party payers and self-pay accounts to improve cash flow and reimbursement per contracts.

You will perform account follow-up, identify and correct billing errors from EOBs, monitor claims with insurance companies, and update patient records with actions

Qualifications

• Minimum of 1 year experience in a medical office setting (ambulatory surgery center, hospital, or physician's office).
• Knowledge of managed care payers preferred.

Responsibilities

• Perform follow-up on accounts to ensure prompt payment.
• Identify coding or billing errors from EOBs and correct them.

Skills

Follow-up collections

Medical terminology

Payers knowledge

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Premier Ambulatory Surgery Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As the Collections Representative, you will contribute to the company’s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.

What you will do in this role:

• You will perform follow up activities on accounts to ensure prompt payment
• You will identify coding or billing errors from EOBs and work to correct them
• You will monitor insurance claims and contact insurance companies to resolve claims
• You will update the patient account record to identify actions taken
• You will assign bad debt to the collection agency
• You will act as a liaison accounts and administer contracts in collection of third party accounts (Medicare and Medicaid)
• You will complete account reconciliation of accounts turned over to outside agencies
• You will negotiate payment plans on self-pay accounts
• You are responsible for maintaining accounts receivable and creating a reduction in bad debt

Qualifications you will need:

• Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred
• Knowledge of managed care payers and medical terminology is preferred

Benefits

Premier Ambulatory Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Premier Orthopedic Surgery Center (https://posc-nashville.com/) is located inNashville, Tennessee. We serve the residents of Middle Tennessee. We are an ambulatorysurgery center that is AAAHC accredited. The center performs a wide range of orthopedic proceduresincluding total joints. We see an average of 150 cases a month. We are accessible to I-24and I-65. As a member of Surgery Ventures powered by HCA Healthcare, we follow ourmission. Above all else, we are committed to the care and improvement of humanlife.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Collections Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.