Collections Representative

America; Moberly (MO); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to help maintain the financial health of the business and deliver excellent customer service. You will conduct field visits, negotiate settlements, and ensure accurate recordkeeping while adhering to legal requirements.

This is an on-site role focused on collectors’ activity in the Missouri area. The position emphasizes strong communication, target achievement, and a commitment to customer service excellence, with a

Qualifications

• Background in collections or debt recovery.
• Strong communication and interpersonal skills.
• Commitment to meeting targets and deadlines.

Responsibilities

• Conduct field visits to customers' locations for collections.
• Negotiate payment arrangements and settlements.
• Use effective communication to build rapport and resolve concerns.
• Document all interactions and update records.
• Ensure compliance with legal/regulatory requirements for collections.
• Assist with employee benefits and payroll-related communications as applicable.

Skills

Communication skills

Negotiation

Customer service

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation:

$15.25 per hour plus monthly bonus potential

Duties and Responsibilities:

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections
• Medical Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.