Collections Coordinator

Performance Food Group (New); Englewood (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

Vistar, a leading distributor in snacks and beverages, seeks an Accounts Receivable professional to manage current and past due balances. You will monitor national corporate accounts, coordinate with collections and legal teams, and assist in negotiating payment plans while documenting actions in the system.

Excellent communication and Excel skills are essential for success. In this role you will collaborate with Cash Applications and other departments to ensure timely collections and accurate

Qualifications

• High school diploma or GED required with strong communication skills.
• Proficient Excel skills including pivot tables, VLOOKUPs, filters and formulas.
• Experience in B2B collections and professional phone communications.
• Comfortable talking to clients/customers for long periods.

Responsibilities

• Manage all current and past due accounts for assigned customers.
• Monitor national corporate accounts and coordinate with legal efforts as needed.
• Help negotiate short and long term payment plans and document notes.
• Support cash application by providing customer contact and payment details.
• Maintain accurate notes in the system and communicate account status.
• Cross‑functionally support the department and related teams as required.

Skills

Communication skills

Phone experience

Excel (pivot tables, vlookup)

B2B collections

Education

High School Diploma/GED

Associate/Bachelor in Business or Accounting

Tools

Corp 400/AS 400

Job description

Company Description:

Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve.

Job Description:

Responsible for all current and past due Accounts Receivable for assigned customers. Monitors all National Corporate accounts up to and including any 3rd party or legal efforts. Assigned oversight responsibility for specific OpCo's 3rd party or legal efforts for all uncollectable accounts. Assist OpCo in negotiating all short and long term payment plans, including preparation of promissory note documentation, personal guaranty and UCC1 security agreements. Supports the company's quality management programs in providing effective customer service to internal and external customers. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Responsibilities

• Monitors large and/or complex customer accounts and collects on a timely basis. Requires the ability to communicate effectively with customers on the telephone and in writing and appropriate vision and manual dexterity to operate a computer keyboard to access information.
• Inputs comments into Corp 400/AS 400 throughout phone calls with customers in order to document items appropriately.
• Reviews accounts on hold to determine appropriate actions.
• Updates Sales on customer status. Requires the ability to communicate effectively over the telephone, in writing and in person to explain/exchange information.
• Provides assistance to Cash Application Specialists regarding customers' contacts and payments.
• Accesses hard copy customer files. Requires manual dexterity and frequent bending over, reaching, lifting, grasping and standing to access files in filing cabinets.
• Performs other related duties as assigned.

Benefits:

Click Here for Benefits Information

Qualifications:

• High School Diploma/GED or Equivalent
• Intermediate Excel skills, including pivot tables, v lookups, filters, and basic formulas
• Excellent communication skills, written and verbal
• B2B Collections experience
• Comfortability with talking on the phone with clients and customers for a large portion of the day

Preferred qualifications:

• Associate's degree, Bachelor's degree in Business, Accounting, or related area
• Corp 400/ AS 400 experience
• Commercial credit/collections experience

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.