Collections Analyst

Orrick, Herrington & Sutcliffe LLP; Charlotte (NC); On-site; USD 56,000 - 76,000; Full time

Job summary

Orrick, Herrington & Sutcliffe LLP is seeking a Collections Analyst to join a dynamic team in the United States. The role involves analyzing accounts receivable, coordinating with attorneys and staff, and driving timely collections while ensuring alignment with client billing protocols.

The ideal candidate will have a Bachelor’s degree or equivalent, five or more years in collections, strong analytical skills, and proficiency in Excel and AR systems.

Qualifications

• Bachelor's Degree or equivalent work experience
• Knowledge of accounting principles
• Five+ years of related collection experience
• Excellent written and oral communication skills
• Proficiency with Excel/MS Word and Windows environment
• Ability to operate within billing and accounts receivable systems
• Initiative and service-oriented approach to clients and attorneys
• Excellent time management, project management, organizational skills, and the ability to handle multiple tasks
• Excellent interpersonal skills
• Previous experience in a professional services firm preferred

Responsibilities

• Analyze target accounts receivable items for follow-up with attorneys and clients.
• Develop trusting and collaborative relationships regarding the billing and collections process with attorneys and office staff.
• Proactively communicate and update attorneys, clients and management on accounts receivable status and provide input to attorneys for actions on receivables.
• Facilitate payment of delinquent accounts by contacting client personnel in administrative, legal, and accounting departments.
• Establish alternative payment plans when clients cannot pay in full.
• Ensure bills conform to clients' billing protocol and communicate requests to attorneys.
• Provide necessary backup and assist with reconciling client accounts.
• Update and maintain client AR files in Expert Collections.
• Master Expert Collections and train billing and collections teams.
• Monitor daily cash receipts for regular/negotiated/unapplied funds.
• Participate in special projects and duties as required.

Skills

Analytical skills

Excel

Communication skills

Time management

Interpersonal skills

Initiative

Billing and AR systems

Client relations

Education

Bachelor's Degree or equivalent

Tools

Expert Collections

Job description

Are you looking to work in a dynamic team-oriented work environment? Are you a self-starter with a high level of initiative and drive? This may be the job you for you!

Orrick currently has an excellent opportunity for a Collections Analyst. This position could be based in any of our US office locations.

Responsibilities

• Analyze target accounts receivable items for follow-up with attorneys and clients.
• Work with attorneys and office staff to develop trusting and collaborative relationships regarding the billing and collections process.
• Proactively communicate and update attorneys, clients and the management team on accounts receivable status and provide input to attorneys for possible actions on a particular receivable.
• Work to facilitate payment of delinquent accounts by developing and maintaining an ongoing working relationship with client personnel in their administrative, legal, and accounting departments. Collection efforts will include writing (email), and telephone calls to determine the payment status of invoices.
• Establish alternative payment plan for payment of delinquent accounts if client is unable to make payment in full, following up with client(s) to ensure payments are made as agreed
• In collaboration with the billing department, ensure bills conform to clients' billing protocol and communicate clients' requests and concerns to attorneys.
• Provide necessary backup requested by the client and assist with reconciling client accounts
• Update and maintain client accounts receivable file in Expert Collections module.
• Possess complete understanding and mastery of Expert Collections and provide training to billing and collections team.
• Monitor daily cash receipts for regular payments, negotiated payments, and unapplied funds.
• Special projects and duties, as required.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Knowledge of accounting principles.
• Excellent written and oral communication skills required.
• Five+ years of related collection experience required.
• Strong analytical skills required.
• Proficiency with Excel/MS Word and Windows environment.
• Ability to operate within billing and accounts receivable systems.
• Initiative and service-oriented approach to clients and attorneys required.
• Excellent time management, project management, organizational skills, and the ability to handle multiple tasks required.
• Excellent interpersonal skills required.
• Previous experience in a professional services firm preferred.

Who is Orrick?

Orrick is a global law firm focused on delivering innovative solutions for four sectors: Technology & Innovation, Energy & Infrastructure, Finance and Life Sciences & HealthTech. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets. We are recognized globally for delivering the highest-quality legal advice and for our culture of innovation and collaboration.

Compensation and Benefits

The expected salary range for this position:

• New York City, Silicon Valley, and San Francisco $70,000 - $82,000
• Washington DC, Los Angeles, Orange County, Santa Monica, Sacramento, Boston, and Seattle $66,000 - $79,000
• All Other US Locations $56,000 - $76,000

Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick’s estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education, particular skills or expertise, geography. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life; robust mental well-being programs; child, family, elder, and pet care benefits; short- and long-term disability and industry leading parental leave benefits, health savings account contributions (w/applicable medical plan), flexible spending accounts, and a 401K program. This role will receive compensated time off through our Paid Time Off program and paid holidays.

Please visit www.orrick.com for more information about the firm.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.