Collection Management Officer (CMO) (2026-0220)

Acclaim Technical Services, Inc.; Virginia (MN); Hybrid; USD 180,000 - 190,000; Full time

Benefits offered by this job

Healthcare

Wellness programs

Retirement

Career growth

Job summary

Acclaim Technical Services (ATS) is seeking a Collection Management Officer with TS/SCI w/ Poly to join our team in McLean, VA. You will drive collection from a strategic and programmatic basis and establish best practices for disseminating information from internal collections.

You will be engaged in the full life cycle of collection operations. The role requires strong analytical and writing skills, ability to work independently or in a team, and a Bachelor’s degree with 7+ years of related

Qualifications

• Customer CMO certification is strongly preferred.
• Minimum 7 years of experience related to the job description and demonstrated understanding of this role in the collection cycle.
• Minimum Bachelor’s Degree or higher; relevant experience can be substituted.
• Familiarity with the customer’s messaging system.
• Ability to analyze data and research results.
• Ability to work independently or as part of a team.
• Excellent interpersonal skills.
• Strong writing and communication skills and a willingness to help educate new officers.
• Excellent organizational skills to address complex issues.

Responsibilities

• Perform full range of case management and desk responsibilities
• Evaluate intelligence for completeness, validity, relevance, quality, and sensitivity
• Identify targets of operational interest, write requirements and guide collection and dissemination of information
• Support the identification of targets of interest and provide tailored collection guidance
• Support operational activities related to the assigned portfolio
• Respond to/initialize communications to other offices; provide guidance; perform reviews, talking points, requirements, MOCs and MOFAs, prepare spot reports, admin plans and related documentation
• Develop positive rapport with key consumers and stakeholders

Skills

Customer CMO certification

Interpersonal skills

Writing and communication

Data analysis

Teamwork

Organizational skills

Independent work

Education

Bachelor's degree or higher

Job description

Acclaim Technical Services (ATS), founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company—an uncommon advantage in our sector,we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth.We are actively hiring aCollection Management Officer with TS/SCI w/ Polyto join our teamworking in Mclean, VA. As a member of the program team, you will help drive collection from a strategic and programmatic basis and establish best practices for disseminating information from internal collections. In this role you will be engaged in the full-life cycle of collection operations.

Responsibilities:

• Perform full range of case management and desk responsibilities
• Evaluate intelligence for completeness, validity, relevance, quality, and sensitivity
• Identify targets of operational interest, write requirements and guide collection and dissemination of information
• Support the identification of targets of interest and provide tailored collection guidance
• Support operational activities related to the assigned portfolio
• Respond to/initialize communications to other offices; provide guidance; perform reviews, talking points, requirements, MOCs and MOFAs, prepare spot reports, admin plans and related documentation
• Develop positive rapport with key consumers and stakeholders

Qualifications:

• Customer CMO certification is strongly preferred
• Minimum 7years of experience related to the job description and demonstrated understanding of this role in the collection cycle
• Minimum Bachelor’s Degree or higher; relevant experience can be substituted.
• Familiarity with the customer’s messaging system
• Ability to analyze data and research results
• Ability to work independently or as part of a team
• Excellent interpersonal skills
• Strong writing and communication skills and a willingness to help educate new officers
• Excellent organizational skills to address complex issues

Salary range for this position is $180,000 - $190,00

Salary Transparency

There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. Our broad mix of exceptional benefits options is designed to support and protect employees and their families.

• competitive compensation, career growth, benefits and learning and development opportunities.
• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits

At ATS, you will be eligible to participate in a comprehensive benefits package such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more at Employee Resources.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.