Collateral Specialist

CrossCountry Mortgage, LLC; Arkansas; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Wellness program

Short-term disability

Employee assistance program

Job summary

CrossCountry Mortgage, LLC in the United States is seeking a Collateral Specialist to support the loan closing process. You will manage incoming signed closing documents, scan packages, and ensure accurate data entry in the LOS system while maintaining familiarity with mortgage documents.

This role emphasizes close collaboration with processing, closing, and settlement teams; strong attention to detail, excellent communication, and proficiency with Word and Excel are essential.

Qualifications

• Knowledge of mortgage loan documents.
• Good communication and customer service skills.
• Attention to detail and organizational skills.
• Proficient in MS Word and Excel.

Responsibilities

• Receive all incoming original signed closing documents from settlement and escrow agents.
• Scan all original closing packages daily.
• Input required collateral shipping fields in LOS system accurately and timely.
• Maintain familiarity with residential mortgage documents.
• Work with processing, closing, and settlement agents.

Skills

Knowledge of mortgage documents

Excellent communication

Customer service

Attention to detail

Organizational skills

MS Word and Excel

Tools

Ellie Mae Encompass 360

Job description

CrossCountry Mortgage (CCM)is the nation’s number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Collateral Specialist is responsible for completing functions related to the closing of loan applications.

Job Responsibilities:

• Receive all incoming original signed closing documents from settlement and escrow agents.
• Scan all original closing packages daily.
• Perform accurate and timely input of required collateral shipping fields in LOS system.
• Maintain familiarity with residential mortgage documents.
• Work directly with processing, closing, and settlement agents.

Qualifications and Skills:

• Knowledge of mortgage loan documents.
• Knowledge of Ellie Mae Encompass 360, preferred.
• Excellent communication skills and customer service skills.
• Excellent attention to detail and organizational skills.
• Proficient in Microsoft Word and Excel.
• Must be able to stand for long periods of time and lift up to 25lbs.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org .