COI & Consumer Engagement Manager - Mortgage

U.S. Bank; Cupertino (CA); Presencial; USD 105.000 - 123.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Descripción de la vacante

U.S. Bank is seeking a Senior Manager to advance National Strategic Markets and Affordable Lending by designing and executing mortgage growth plans across strategic markets in California.

You will develop connections with communities and COIs to drive measurable production lift and promote homeownership through cross-functional collaboration. The role requires leadership, strong communication, and the ability to travel up to 50% while delivering mortgage referrals and partnerships.

Formación

• Bachelor's degree, or equivalent work experience
• Five to eight years of experience in project management activities

Responsabilidades

• Advance mortgage access by designing and executing high-impact business development plans.
• Develop connections to strengthen consumer and COI engagement models to drive production lift.
• Engage community organizations to create awareness and access for consumers and COIs to relevant services and products.
• Deliver consistent cross-functional and mortgage referrals.
• Serve as a resource and coach in the N. California/Pacific Northwest market to promote homeownership tools.

Conocimientos

Advanced knowledge of CRA and Afford.

Management and leadership

Organizational & analytical skills

Advanced project management

Data analysis & exception handling

Verbal & written communication

Travel up to 50%

Educación

Bachelor's degree or equivalent

Descripción del empleo

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Advance U.S. Bank's National Strategic Markets and Affordable Lending objectives by helping to design and execute high-impact business development plans that significantly expand mortgage access across all strategic growth markets.

Develop connections that strengthen consumer and COI engagement models to drive measurable production lift, deepen community partnerships, and advocate awareness with the communities we serve and U.S. Bank employees

Actively engage community organizations to create awareness and access for both consumers and COIs to relevant services and products. Participates in and/or leads local events and partners with community organizations focused on advancing homeownership.

Deliver consistent cross functional and mortgage referrals.

Serves as a resource and coach in the N. California/Pacific Northwest market, driving awareness of the tools available to advance homeownership.

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Five to eight years of experience in project management activities

Preferred Skills/Experience

• Advanced knowledge of CRA and Affordable Lending

• Demonstrated management and leadership skills

• Strong organizational and analytical skills

• Advanced knowledge of project management

• Ability to identify and resolve exceptions and to analyze data

• Excellent verbal and written communication skills

• Role includes up to 50% travel, as business needs required

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $104,550.00 - $123,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.