Coffeehouse Shift Supervisor: Lead Craft & Team

Starbucks Corp.; Winter Haven (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Tuition assistance

Paid vacation

401(k) plan

Stock program

Performance bonus

Disability coverage

Job summary

Starbucks Corp. in Florida is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community.

You will coach team members, manage beverage and food prep to standard recipes, and uphold cash handling and store safety across shifts. Required are six months in a customer-facing role, strong communication, and the ability to delegate tasks to multiple employees while maintaining reliable attendance and punctuality.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including mornings, evenings, weekends, nights, or holidays.
• Meet store policies, provide quality beverages/food, cash handling, safety and security.
• Six months in a customer-facing role and/or fulfilling customers' requests.
• Prepare and coach beverage/food prep to standard or customized recipes.
• At least six months of experience delegating tasks to others and/or coordinating two or more employees.
• Ability to direct the work of others and learn quickly; strong communication and teamwork.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Direct the work of others and coordinate tasks for two or more teammates.
• Prepare beverages and food to standard recipes or customized for customers.
• Ensure quality, cash handling, store safety, and security across shifts.
• Coach, guide and develop partners to deliver excellent service and teamwork.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Retail knowledge

Fast learner

Job description

Starbucks Corp. in Florida is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community.

You will coach team members, manage beverage and food prep to standard recipes, and uphold cash handling and store safety across shifts. Required are six months in a customer-facing role, strong communication, and the ability to delegate tasks to multiple employees while maintaining reliable attendance and punctuality.